Overview:
We are seeking a highly skilled and motivated Account Payee Specialist to join our team. This person will be responsible for managing the funds & assets of participants. This is a critical role that requires strong attention to detail, excellent problem-solving skills, and the ability to handle high-pressure situations with professionalism. (Monday-Friday 8am-4pm (eligible to work 2 days remote per week following training))

Duties:
- Managing Social Security Payee functions for our residential participants.

- Manage participant funds in accordance with certain guidelines.

- Alert Coordinators and Managers when participants’ total assets are approaching their limits.

- Assist the with the Internal Audit process; prepare audit forms and any other paperwork in advance; compile summarized audit results.

- Liaison with governmental units (Social Security, OPWDD, Medicaid, etc.), financial institutions, family members, etc. regarding incomes, expenses, taxes, and all other financial issues.

Requirements:
- Microsoft Excel, Word, and basic computer skills required.
- Experience with Medicaid regulations and Social Security (SSA/SSI/SSP) regulations highly preferred.
- Excellent observation skills and attention to detail
- Experience with a Representative Payee Services software platform (such as RPM) preferred.
- Effective communication skills, both written and verbal
- Ability to work independently as well as part of a team
- Physical fitness and the ability to stand or walk for extended periods of time
- High school diploma or equivalent required; additional certifications in security management or related field preferred

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Experience level:

• 2 years

Schedule:

• Day shift
• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Syracuse, NY: Relocate before starting work (Required)

Work Location: In person