POSITION SUMMARY

The Financial Services Information Sharing and Analysis Center (FS-ISAC) provides vital information to the financial services sector to assist financial firms in protecting their critical infrastructure assets and confidential information. Information provided by the FS-ISAC includes but is not limited to, information concerning planning for and response to cyber threats and vulnerabilities, potential criminal threats to information, incidents in other financial services firms, and other critical sectors that can affect stability and operations in the sector. 

The IT Infrastructure Engineer will be the technical lead for infrastructure projects and support for IT. This role will require an in-depth knowledge of IT systems, systems support, and a wide breadth of knowledge of computer/server operating systems.

ESSENTIALFUNCTIONS

• Designing, maintenance, and troubleshooting of the FS-ISAC IT systems.
• Support Microsoft Office suite of products.
• Contribute to a variety of IT initiatives and projects.
• Manage your contribution to IT projects by at all stages of the project lifecycle.
• Implementing existing and new security controls set forth by FS-ISAC management.
• Manage permissions and access to IT resources using Active Directory/Azure Active Directory.
• Manages user access across many devices, including mobile devices, desktop computers, and virtual endpoints using Intune.
• Manage and work with Vendors (Service Providers) for other Infrastructure support.
• Work in a hybrid environment using: AWS, Azure, on-prem, and VDI.
• Manage firewalls.
• Provide status on issues and projects.
• Perform all other duties as required.

 POSITION QUALIFICATIONS

• Communication Skills - The ability to write effectively and create user level.
• Critical Thinking - Able to think critically, and independently identify the department.
• Interpersonal Skills – Has an effective customer service mindset, able to interact with individuals from a variety of levels, and exude a flexible, energetic, and positive attitude.
• Problem-Solving - Able to make independent judgments use discretion and can troubleshoot appropriately and creatively.
• Professionalism – Is self-motivated, responsible, and disciplined, and able to work as part of a
• Planning and Organizing - Able to handle multiple tasks simultaneously, effectively train others, and carry out complex project planning.

EDUCATION

Bachelor’s degree in a technical field or equivalent combination of education and experience.

BACKGROUND AND EXPERIENCE 

• Minimum of 5 years of work experience as an IT systems engineer.
• Expert knowledge of Microsoft operating systems and applications.
• High-level expertise in IT Infrastructure and system configuration.
• Must be able to lift 40 pounds.

 WORK ENVIRONMENT

This position is preferred to be in the Reston, VA headquarters and will work in a hybrid office schedule. The candidate must be able to meet the physical demands of the position. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

FS-ISAC has reviewed this position description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

FS-ISAC provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, FS-ISAC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.