SUMMARY

Responsible for ensuring compliance with government and third-party standards and regulations. Maintains a current knowledge base of existing and emerging regulations, standards and other governmental and trade requirements. Ability to obtain HACCP, PCQI and Internal Auditing certifications.

ESSENTIAL FUNCTIONS

• Stays current with changes to regulations and standards, including Food and Drug Administration, Code of Federal Regulations, NSF International, organic and kosher regulations and standards, ISO 22716, and other governmental and trade requirements.
• Stays current with product labeling requirements for food, dietary supplements, and cosmetic products.
• Submits compliance reports to regulatory organizations or assists with the coordination of responses with regulatory authorities.
• Strong project management abilities. Ability to prioritize multiple projects and meet project deadlines.
• Has a critical role in assuring product safety, quality and continuous improvement and assists with the development, implementation, review and maintenance of quality systems.
• Performs internal audits on effectiveness of compliance policies. Ensures any non-conformities are addressed.
• Works cooperatively and efficiently with other departments to meet the overall objectives of the company.
• Provides information and support to quality control, purchasing, customer service, marketing, sales and other groups as needed.
• Completes information requests, internal and customer.
• Demonstrates excellent judgment and decision making across the organization.
• Assists manager in resolving day-to-day issues and remains flexible.
• Lead, attend and/or assist internal, third party and co-pack qualification audits.
• Lead and/or assist with engineering change notification requests.
• Must be flexible to rotate through other Frontier facilities, to provide support as needed.
• Assist with one or more of the following: certification and project management, vendor certificate management, vendor approval management, facility support.
• Other duties as assigned.

40-70% of time in one or more of the following specialized categories

• Certification and project management:
  • Represents quality assurance on cross-functional teams.
  • Researches requirements of new product lines to ensure compliance.
  • Coordinates label review, certification submissions, and provides status updates to project teams.
  • Manages product certification and audit requirements.
  • Answers customer questions and provides intra-departmental support.
• Vendor certificate management:
  • Organizes and maintains vendor certificate calendar.
  • Communicate, track and trend vendor correspondence.
  • Provide regular status updates to purchasing and quality.
• Vendor approval management:
• Manages vendor qualification program.
  • Sets standards, tracks and trends vendor compliance.
  • Provides regular status updates to purchasing and quality.
  • Coordinates risk analysis of incoming ingredients or ingredient/vendor changes.
  • Assists with customer questions and provides intra-departmental support.
• Facility support:
• Audits in-line quality checks.
• Performs SOP/Process audits in Operations.
• Performs plant inspections, testing, and sampling for quality assurance compliance.
• Performs environmental testing/allergen swabbing.
• Answers process-related questions for packaging and processing.
• Placards non-conforming items and completes warehouse transfers.
• Initiates Product Reject Forms.
• Improves SOP’s, provides standard work and training input.
• Has a critical role in assuring product quality and continuous improvement.
• Performs general clerical duties such as filing, data entry and report writing.
• Works independently while demonstrating excellent judgment, accuracy, and decision making with little oversight. Assists other quality assurance personnel when needed.

OTHER DUTIES AND RESPONSIBILTIES

• Follows and ensures employee compliance with all company policies and procedures, including standard procedures for safety, quality, efficiency, as well as financial and customer business expectations.
• Leads by example in work style and performance, as well as maintaining a positive and professional attitude.
• Communicates respectfully and honestly with others.
• Strives to reduce waste, recycle products whenever possible, and re-use resources when practical.
• Works safely at all times, follows safety rules and policies and participates in scheduled training.
• Reports injuries and near misses promptly and in required detailed format; proposes corrective action.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor's degree (B.S.) from four-year college or university; and 2 years related experience; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read and comprehend detailed instructions, correspondence, reports and memos. Ability to write routine reports and correspondence. Ability to speak effectively with a variety of people and respond to basic questions in situations where common courtesy and tact are needed.

QUANTITATIVE SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to interpret bar graphs. Ability to use a computer to create spreadsheets and charts, and run reports.

OTHER SKILLS AND ABILITIES

• Excellent verbal and written communication skills.
• Ability to prioritize multiple projects and work independently.
• Good organizational skills, and attention to detail.
• Ability to work within team concept.
• Familiarity with Word, Excel and database software.
• Maintain positive attitude and approach to personnel when addressing items that do not meet Frontier expectations.
• Naturally inquisitive and comfortable asking questions.
• Respectful and observant of others feelings.
• Objective and not influenced by personal opinion; considers and represents facts.
• Not easily intimidated by others, leads by example.
• Patient and persistent, in spite of difficulty or opposition.
• Good listening, writing and verbal communication skills

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands and/or fingers to type, handle, or feel and taste or smell. The employee frequently is required to stand, walk, sit, and view a computer monitor or video display. The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by this job include close vision and color vision, necessary to evaluate products effectively.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, outside weather conditions, and vibration. The noise level in the work environment is usually moderate.