Project Coordinator- Biological Services

Full-time

Exton, PA 

Frontage Laboratories: 

Frontage Laboratories Inc. (Frontage), is a global contract research organization with broad expertise in supporting pre-clinical and clinical drug development. Frontage operates out of several different locations within the USA, Canada, and China. Frontage’s core competencies include drug metabolism, pharmokinetics/ pharmacodynamics (PK/PD), safety and toxicology, bioanalytical services, chemistry and manufacturing controls for drug development, and core laboratory services for clinical trials.

 
Position Summary:

The Project Coordinator will support Project Management teams in the management and successful delivery of assigned Projects. Responsible for communicating e-mail and other forms of client communication. 
The Project Coordinator role is critical to our clients. Focus on professionalism and Customer Service Excellence with project success in mind, executing with efficiency always. Quality, and communication skills are a must to be successful in this role! 
Position Responsibilities:

• Under direction from PM team co-ordinate projects from award stage to completion ensuring correct planning timelines are generated, monitored and tracked to ensure successful adherence and completion.
• Attend and produce minutes and actions for internal and external client meetings/teleconferences/client visits and Audits to support PM team and understand full scope requirements to generate all required project documentation.
• Be the primary liaison between the Project Management Team and the Lab Operations Team and Sample Management Team.
• Monitor and track client studies in line with project requirements.
• Collect and supply relevant information and produce project forecasts to Project Teams to support client management.
• Support Project Management and Lab Operations team with Invoicing, as necessary.
• Provide information to Project Manager on specific project requirements and act as back up to Project Managers for specific tasks in the Project Manager’s absence
• Become proficient in understanding timelines and tasks required for biological studies in order to set up projects within tracking systems, track projects in tracking systems and enter data and maintain projects in tracking systems.
• Become proficient in understanding project financial milestones to support invoicing under the guidance of PM.
• Assist in the preparation and regular review of Standing Operating Procedures relating to own areas of responsibility.

Position Requirements:

• Minimum of a High School Diploma. Associates Degree strongly preferred.
• 6 months to 1 year experience in a customer service or appropriate business-related area preferred.
• Good Time Management/ Organizational skills adopting a committed approach to providing a high level of customer service when managing multiple tasks.
• Excellent communication skills – written and verbal.
• The ability to work as part of a team, adopting a right first-time approach ensuring the commitments are met in a timely manner.
• Demonstrated professionalism including excellent work ethic, positive attitude and experience communicating with external clients.

Frontage Laboratories Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disab