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Froedtert Health
Mequon, WI | Full Time
$37k-48k (estimate)
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295 Aurora Advanced Healthcare, Inc.
Mequon, WI | Per Diem
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Advocate Aurora
Mequon, WI | Per Diem
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Domino's
Mequon, WI | Full Time
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2 Months Ago
Patient service rep
$37k-48k (estimate)
Full Time | Ambulatory Healthcare Services 2 Months Ago
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Froedtert Health is Hiring a Patient service rep Near Mequon, WI

Job Summary :

The Patient Access Service Representative (PASR), follows the Froedtert and the Medical College Performance Excellence Customer Service Standards.

Greets and arrives patients. Verifies and updates demographic information. Collects monies for copays, supplies, and services rendered.

Balances daily cash collections. Obtains patient signatures. Assists patients with ancillary appointment scheduling and forms.

Schedules, cancels, and reschedules patient appointments. Answers and directs telephone calls.

EXPERIENCE DESCRIPTION :

Previous experience in a healthcare setting is preferred. One year of experience as a receptionist / assistant or work in a customer service field is preferred.

EDUCATION DESCRIPTION :

High School diploma or equivalent is preferred.

SPECIAL SKILLS DESCRIPTION :

Effective communication skills, oral and written required. Ability to multi-task. Strong proactive organizational skills a must.

Proficiency in Microsoft Excel is preferred.

Perks & Benefits at Froedtert Health

Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following :

  • Paid time off
  • Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
  • Academic Partnership with the Medical College of Wisconsin
  • Referral bonuses
  • Retirement plan - 403b
  • Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
  • Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education.

Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies.

The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.

Last updated : 2024-03-27

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$37k-48k (estimate)

POST DATE

03/28/2024

EXPIRATION DATE

05/12/2024

WEBSITE

froedtert.com

HEADQUARTERS

WEST BEND, WI

SIZE

3,000 - 7,500

FOUNDED

1980

TYPE

Private

CEO

SUE ROEMER

REVENUE

$1B - $3B

INDUSTRY

Ambulatory Healthcare Services

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About Froedtert Health

Froedtert is a teaching hospital and a Level I adult trauma center.

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The following is the career advancement route for Patient service rep positions, which can be used as a reference in future career path planning. As a Patient service rep, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient service rep. You can explore the career advancement for a Patient service rep below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Rep for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Rep job description and responsibilities

Patient service representative explains policies and procedures to patients and refers them to the proper services.

03/13/2022: Brownsville, TX

Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.

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Explain policies, procedures, or services to patients using medical or administrative knowledge.

12/29/2021: Sarasota, FL

Patient Service Representatives’ (PSRs) are responsible for performing a variety of daily office functions for a multi-physician hospital outpatient practice.

02/06/2022: Rock Island, IL

Patient confidentiality must remain a primary concern.

03/15/2022: Tuscaloosa, AL

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Rep jobs

A patient service representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

03/18/2022: Miami, FL

A patient service representative works at the front desk of a hospital, clinic, or similar healthcare facility and provides customer support.

02/20/2022: Allentown, PA

Many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.

03/19/2022: Toledo, OH

Patient service specialists should maintain a systematic referral log to correlate patient referrals to other specialists.

01/07/2022: Rapid City, SD

Preparing patient admission and discharge documentation.

03/08/2022: Queens Village, NY

Step 3: View the best colleges and universities for Patient Service Rep.

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