Hotel: Frisco Embassy Suites Housekeeping Houseperson Full time Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence Starting hourly Pay: $18.25 Primary Purpose: The primary purpose of the Housekeeping Supervisor to ensure that guests have an excellent experience while supervising housekeeping associates to ensure brand standards of hotel cleanliness, preparing proper work assignments and coordinating room readiness other departments. Work Performed: The Housekeeping Supervisor will be tasked with the following duties, responsibilities, and assignments: Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner in accordance with established service standards; Conduct appropriate coaching and accountability of housekeeping associates when service, performance, or cleanliness standards are not met; Provide direction, support, timely feedback and recognition of performance in keeping with Atrium’s performance management standards and Core Values; Inspect guest rooms and public spaces to ensure compliance with cleanliness standards and verify room statuses; Forecast necessary levels of staffing and supplies to facilitate effective scheduling and ordering with a focus on profitability and cost control; open and close the housekeeping department by assigning and monitoring daily operations; Manage Lost and Found by tracking items, communicating with guests, and scheduling items to be returned; Promote sanitation, safety, and security efforts of the hotel; Assist with scheduling Associates according to business levels; Able to conduct daily stand-up with the housekeeping team; Use laundering equipment to safely and thoroughly clean and press linen, keeping the work area clean and safe; Follow all company and safety and security policies and procedures, report equipment problems and maintenance issues, accidents, injuries and safety hazards, or unsafe work conditions to leadership; and Any and all other work as required to complete the primary purpose of the position. Required Prior Experience: Six (6) months of housekeeping and/or related experience Preferred Prior Experience: Hospitality experience Preferred Education: High school diploma or equivalent Preferred Technology: Basic computer knowledge Physical: Able to lift a minimum of 50lbs occasionally and 25lbs regularly Able to bend and squat repeatedly Able to walk and stand for the duration of scheduled shift Other: Flexible to work day shifts, early mornings, evenings, nights, weekends and holidays _____________________________________________________________________________ Pago inicial por hora: $18.25 Propósito primario: El objetivo principal del supervisor de limpieza es garantizar que los huéspedes tengan una experiencia excelente mientras supervisa a los asociados de limpieza para garantizar los estándares de limpieza del hotel, preparar asignaciones de trabajo adecuadas y coordinar la preparación de las habitaciones con otros departamentos. Trabajo realizado: El Supervisor de Limpieza tendrá las siguientes tareas, responsabilidades y asignaciones: Coordinar actividades con otros departamentos para garantizar que los servicios se brinden de manera eficiente y oportuna de acuerdo con los estándares de servicio establecidos; Llevar a cabo capacitación y responsabilidad adecuadas de los asociados de limpieza cuando no se cumplan los estándares de servicio, desempeño o limpieza; Proporcionar dirección, apoyo, retroalimentación oportuna y reconocimiento del desempeño de acuerdo con los estándares de gestión del desempeño y los valores fundamentales de Atrium; Inspeccionar las habitaciones y los espacios públicos para garantizar el cumplimiento de los estándares de limpieza y verificar el estado de las habitaciones Pronosticar los niveles necesarios de personal y suministros para facilitar la programación y los pedidos efectivos con un enfoque en la rentabilidad y el control de costos; abrir y cerrar el departamento de limpieza asignando y monitoreando las operaciones diarias; Administre objetos perdidos rastreando los artículos, comunicándose con los huéspedes y programando la devolución de los artículos; Promover los esfuerzos de saneamiento y seguridad del hotel; Ayudar con la programación de Asociados según los niveles comerciales; Capaz de realizar reuniones diarias con el equipo de limpieza; Utilice equipos de lavado para limpiar y planchar la ropa de forma segura y exhaustiva, manteniendo el área de trabajo limpia y segura; Seguir todas las políticas y procedimientos de seguridad y de la empresa, informar al liderazgo sobre problemas de equipos y problemas de mantenimiento, accidentes, lesiones y riesgos para la seguridad, o condiciones de trabajo inseguras; y Cualquier otro trabajo necesario para completar el propósito principal del puesto. __________________________________________________ When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include: Daily Pay Significant Travel Discounts on Marriott and/or Hilton properties 401k Plans Medical Insurance Other property specific benefits Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates. _____________________________________________ Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación. Notice of candidate Privacy Rights: https://atriumhospitality.com/privacy-policy/ Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business: Service We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome. Perseverance We will be better today than we were yesterday. Inclusion We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization. Respect We treat others the way we would like to be treated. Innovation We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience. Teamwork Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible. In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization. Come grow with us!