Primary Purpose of Position:

The Drive-Thru Attendant accurately and efficiently takes orders, prepares and packages items for delivery to the drive- thru and carryout customers. The Drive-Thru Attendant is expected to provide exemplary customer service in a manner that exceeds customer expectations to encourage return business. Additionally, this is a position which requires cleaning tasks and other duties as assigned by a manager.

Key Accountabilities: List main responsibilities in order of importance. Should total 100%:

#1 Taking orders

Always greets the guest with a smile (even if through a drive-thru speaker), is attentive, and accommodating with assisting the customer with their order placement. Repeats the order, suggestive sells, and asks the guest to verify the order for accuracy on the drive-thru screen. Although, the thoroughness of taking the order and insuring it is complete and accurate is extremely important, it is equally important to move the guest to the window as quickly as possible to efficiently move the drive-thru line, enabling the prompt handling of the guests behind them.

45%

#2 Presenting Order

Smiles and greets the guest, repeating the order and total. Collects payment and distributes change. Before presenting the order,double checks the order for quality and accuracy, eliminating any errors as best as possible while making sure the order is delivered in a timely fashion and is packed appropriately in accordance with guidelines. The customer is always thanked and encouraged to return.

45%

#3 Team Work

A specific job function role within the drive-thru is assigned each shift by the Drive-Thru Leader. Whether the role for the shift is that of fountain operator, cashier, boxer/bagger, or order taker, the Drive-Thru Attendant is expected to assist team members as necessary and time permits, to ensure smooth accurate and quick movement of customers through the drive-thru.

Job Types: Full-time, Part-time

Pay: $10.00 - $12.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Ability to Commute:

• Dry Ridge, KY 41035 (Required)

Work Location: In person