At Friedman’s, we believe the Store Manager sets the tone for the store and is responsible for bringing Friedman’s brand to life for our customers and Team Members. The Store Manager’s leadership, presence and engagement is critical in supporting the execution of the store strategy to achieve performance goals and drive growth through all aspects of the store, including sales, merchandising, and talent development. In collaboration with the Store Leadership team, the Store Manager’s goal is to develop, engage and inspire teams at every level, cultivating a high performing team that meets or exceeds goals. Leaning into the 3 circles and Friedman’s Way, the Store Manager is accountable for team performance through ongoing teaching, coaching, and providing meaningful feedback to build capabilities.

Essential Duties and Responsibilities

• Ability to problem solve at a high level with solution-based critical thinking, and problem-solving mentality
• Responsible for financial performance and meeting key operational metrics, including sales goal, shortage and margin rate
• Develop sales and budget strategies using strategic thinking to maximize sales and profitability to forecast sales and labor distribution
• Build a strategic vision and drive for results that lead to maximized sales and profitability.
• Move the organization forward with a consistent commitment to meeting goals and objectives
• Manage daily store operations to drive operational initiatives and ensure profitability
• Strong emotional intelligence, resilience, communication, and the ability to influence Team Members
• Hands on leadership to mentor and inspire a highly functioning and engaged team by continuously motivating and developing Team Members to meet the short and long-term needs of the business
• Enhance FHI culture by engaging and inspiring through our Core Values of Lead, Connect, Grow, Serve and Care
• Develop and/or ensure execution of processes, policies, and procedures to ensure a consistent customer experience and operational outcomes
• Develop store key initiatives, communicate, and partner with relevant stakeholders
• Ability to engage team to problem solve, improve processes, and take ownership
• Regularly scheduled departmental walk to ensure a Grand Opening Ready experience for our customers and team
• Ownership of safety culture and metrics for store

Education and Experience

• Preferred bachelor’s degree in management and/or related degrees
• Retail management experience at an equivalent sales volume store
• Minimum 5 years Store Manager or equivalent level experience
• Preferred experience managing a lumber yard, warehouse and/or sales team
• Demonstrated leadership through positions of increasing responsibility
• Strong understanding of technology and software

Knowledge Skill and Abilities:

• Proven history of quickly and thoughtfully analyzing information and leveraging the team to facilitate successful execution and continuous improvement
• Ability to lead, coach, develop and build a high performing team
• Develop and maintain strong cross-functional relationships
• Ability to successfully manage multiple projects and personnel in a fast-paced environment
• Ability to multi-task and take on a large volume of work in a high growth environment
• Excellent organizational and communication skills
• Ability to follow through issues to resolution
• Positive Mindset and Attitude
• Excellent discretion, judgment, tact and diplomacy

Location/Hours:

This is an exempt position located at the Friedman’s Home Improvement retail store in Ukiah, 1255 Airport Park Blvd, Ukiah, CA 95482. The Store Manager will work a retail schedule to command their store location during the highest traffic hours of the day and days of the week. Presence through varied shifts is necessary to ensure complete understanding of store operations from open to close.

Friedman’s offers medical, dental, and vision plans, discretionary bonus, 401(k) match, life insurance, supplemental insurance, paid holidays, vacations, and sick time. Generous employee discount and tuition reimbursement to further career path. Long standing family-owned company atmosphere and positive culture.

Salary Range is $120,000 - $180,000, plus bonus

Friedman’s is proud to be an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Friedman’s will consider for employment qualified applicants with criminal convictions in a manner consistent with AB 1008.

Job Type: Full-time

Pay: $120,000.00 - $180,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person