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Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM).
Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.
Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.
Please note: this role will be based in Denver, CO and requires an in office presence.
We are seeking an experienced Senior Growth Marketing Manager - Conversion Rate Optimization (CRO) to join the Revenue Growth team at Freshworks. This is a great opportunity to introduce, build, and scale a new practice at Freshworks. The ideal candidate will drive Marketing ROI by improving visitor acquisition and conversion rates across the web journey for all products. You have built CRO programs for high-volume operations, either ecommerce or PLG businesses, and are experienced in simplifying and articulating experimentation outcomes to executives. You will lead a team comprising a web developer and UX designer and work closely with the Experimentation and analytics team to test and improve the performance of all web acquisition journeys. You will focus on managing test idea intake and prioritization, driving requirements for test development, and managing test execution, results analysis, and reporting.
You thrive in global, cross-functional, and complex organizational structures.
What you’ll do at Freshworks:
We'd love to hear from you if you have:
Colorado Pay Range: $147,600—$239,850 comprising an annual salary and incentive compensation.
Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level. Bonus/equity may be available.
Freshworks Benefits: Freshworks offers multiple options for medical, dental, vision, disability and life insurance. Flexible time off (plus paid US holidays), commuter benefits (attached to a flexible spending account) and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
Full Time
Software & Cloud Computing
$124k-160k (estimate)
04/10/2024
06/09/2024
freshworks.com
SAN MATEO, CA
3,000 - 7,500
2010
RATNAGIRISH MATHRUBOOTHAM
$50M - $200M
Software & Cloud Computing