The Produce Clerk is responsible for keeping all store produce wet-rack and dry tables stocked and clean during business hours. They are required to assist customers as needed and maintain a friendly, energetic demeanor. This position requires adhering to all procedural guidelines set by the Produce Department. A Produce Clerk may be assigned the duties in the fresh juicing room.

Essential Duties & Responsibilities

· Ensures cleanliness of produce department, storage area, and work area for safety; includes cleaning of shelves and products, keeping floors free of liquid spills or water, removing hazardous debris from floor and sweeping.

· Stocks produce department; includes presentation of product, facing, filling, and organization of all product items as set by the Produce Department schematics as well as ensuring tag and pricing accuracy.

· Examines the rotation of all produce products paying particular attention to expired stock and discarding outdated or spoiled items.

· Responds positively to customer’s inquiries and assists customers with purchases, information and product selection; requires selling and cross selling of products.

· Receives, inspects, and logs products for accuracy of shipment, temperature, and quality.

· Monitors the point of purchase signs; ensures a variety of recipe cards, product coupons, promotional material, and information on complimentary foods.

· Requires operating and using equipment such as knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks.

· Ensures all wet racks are stocked, clean, and maintain proper temperatures.

· Participates in pre-inventory preparation; includes back stock and assuring tags match products.

· Sustains a high level of product knowledge and product preparation.

· Walks department regularly to ensure an organized, sanitary, and overall clean appearance at all times.

· Juice Room – responsibilities include preparing produce for designated FTFM juice recipes, producing juice, labeling and appropriate rotation.

· Other duties as assigned.

Education and Experience

· High school diploma or equivalency degree.

· Preferred 1 -2 years grocery retail experience in Produce department processes and procedures.

· Previous experience in a natural foods industry is a plus.

Knowledge, Skills, and Abilities

· Must maintain the highest level of customer service at all times.

· Ability to adapt to the ever changing high volume retail while working in a cross-functional team environment.

· Must have the capacity to take initiative when problems arise.

· Flexibility to adapt in a variety of situations.

· Must have advanced attention to detail with the capability to prioritize and meet deadlines.

· Excellent verbal communication and interpersonal skills for dealing cross functionally with peers and senior management.

· Ability to multitask and have excellent organizational skills is essential.

· Must be able to support and contribute to team goals.

· Ability to work varied hours/days as business dictates.

· Must be familiar with Health Department guidelines and regulations as they pertain to a grocery retail environment.

· Must have basic knowledge of math, weights, and measures.

· Must have the ability to push and pull fully loaded hand trucks and use box cutters.

· Must understand proper handling, preparation, seasonality, and appropriate shelf life of products.

Job Function Analysis

Physical Demands

· Sit Rarely 1–2 hours

· Stand Continuously 1–8 hours

· Walk Continuously 2–8 hours

· Drive Frequently 2-4 hours

· Balance Frequently 34–66%

· Bend Occasionally 1–33%

· Climb (2–6 ft) Occasionally 1–33%

· Crawl Occasionally 1–33%

· Crouch/Squat Occasionally 1–33%

· Kneel Occasionally 1–33%

· Reach (forward & overhead) Frequently 34–66%

· Twist (45 degrees at waist) Occasionally 1–33%

Lifting/Carrying

· 0–10 lbs. Occasionally 1–33%

· 11–25 lbs. Occasionally 1–33%

· 26–50 lbs. Occasionally 1–33%

· 51–100 lbs. Never 0%

Repetitive Motion

Right & Left Grasping Frequently 34–66%

Fine Manipulation Occasionally 1–33%

Pushing and Pulling Occasionally 1–33%

Lower extremities Never 0%

Environmental Conditions:

Some extreme temperatures are possible. Some ventilation and exhaust fans.