Summary:

The Dispatcher is responsible for the coordination of shipping and receiving activities, including dock usage.

Job Function Statements Essential Functions:

• Regular and reliable attendance is an essential function of this position.
• Compliance to SOP's, GMPs, Housekeeping, Safety, and all other FE policies.
• Communicate with Production, Scheduling, Purchasing, Transportation, Customer Service, and the rest of the FDC team on a regular basis (conference calls, proactive communication and information sharing as needed).
• File and document maintenance.
• Maintaining supplies and ordering as needed (includes office supplies, BOL's, templates, etc.)
• Accurate data entry and file maintenance in PRMS.
• Following proper documentation procedures.
• Ship confirmation of Customer orders.
• Maintain and execute requests for trailer moves in YMS, yard management system and ensure follow-up is done as needed for YMS alerts.
• Compliance to Sarbanes-Oxley requirements.
• Oversee VOICE Queue to disseminate work to all associates. Troubleshoot system issues to ensure work flow continues.
• Responsible for order assignment que and truck check in.
• Ensure warehouse cleanliness.
• Perform other duties as assigned.

Required Qualifications/Skills:

• Basic computer skills required.
• Highly-motivated person who is able to multi-task in a fast-paced, constant-changing environment.
• Team-oriented with good interpersonal and communication skills.
• Ability to work days, nights and weekends as necessary.
• Capable of working in a cold (32-36-degree F) and wet environment.

Other Desired Qualifications/Skills:

• Bilingual - English/Spanish
• AS400, Microsoft Office, and inventory experience a plus.

Experience:

1-2 years of dispatch or related experience

Inventory experience

Education/Training:

High School Diploma

Other Information:

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed, as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.