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3 Dispatcher Jobs in Richmond, TX

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OAKBEND MEDICAL CENTER
Richmond, TX | Full Time
$39k-52k (estimate)
1 Week Ago
Fresh Air
Richmond, TX | Full Time
$37k-49k (estimate)
2 Months Ago
OAKBEND MEDICAL CENTER
Richmond, TX | Full Time
$40k-54k (estimate)
6 Months Ago
Dispatcher
Fresh Air Richmond, TX
$37k-49k (estimate)
Full Time 2 Months Ago
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Fresh Air is Hiring a Dispatcher Near Richmond, TX

Dispatch/Scheduler I (Full Time AND Part-Time)
 Looking for a career and not just a job? Do you enjoy helping customers with full support from your team? Are you tired of working at a job with no advancement opportunity? If this sounds like you, we want to talk to you! Pay will be determined off experience.
This CSR/Dispatch opportunity has the responsibility of making our customers happy with our outstanding service.
The qualified CSR/Dispatcher who represents ABC Heating and Air will respond to various customer requests for HVAC Emergency and Non-Emergency calls for help, service requests and information.
The position requires a friendly attitude and the ability to quickly understand the customer’s concerns and respond appropriately. As the customer’s first experience with us, you can make an impact on both the customer’s experience and our success. 
If you are excellent at verbal and electronic communications, have good time management, follow-up, and have outstanding organizational skills, we want to hear from you!
Job Duties:
  • Provide Fast, Friendly, and Fun customer service to both internal and external customers.
  • Communicate with technicians and other departments via email, text message and phone.
  • Answer incoming calls, emails, and text messages to close out calls for technicians and sales.
  • Maintain scheduled calls on the Dispatch board making sure that all calls are scheduled on the appropriate technician and update customers as needed of technicians ETA.
  • Answer incoming calls from customers related to service, billing, and other departments.
  • Make outbound calls to schedule, confirm, and survey upcoming or completed appointments.
  • Manage customer concerns and work to resolve them efficiently and effectively
  • Other assigned duties as directed by management.
  • Help bookkeeper when needed/cross-training.
Education and Experience:
  • High school diploma or equivalent
  • 1-3 years’ experience in a customer service and or dispatcher environment.
  • Intermediate knowledge of concepts, practices, and procedures related to HVAC.
Key Competencies:
  • Honesty and integrity
  • Excellent customer service skills
  • Ability communicate empathy
  • Critical Thinking and Problem solving
  • Detail oriented 
  • Adept learner
  • Able to multitask
  • Proven ability to process high volumes of work with great accuracy
  • Basic knowledge of Microsoft Office applications (Outlook, Excel and Word)
  • Excellent written and verbal communication skills 
Physical Requirements:
  • Must be able to sit for long periods of time.

Job Summary

JOB TYPE

Full Time

SALARY

$37k-49k (estimate)

POST DATE

03/04/2023

EXPIRATION DATE

06/10/2024

WEBSITE

freshairnewyork.com

HEADQUARTERS

Rockville Centre, NY

SIZE

<25

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The job skills required for Dispatcher include Customer Service, Microsoft Office, Problem Solving, Verbal Communication, HVAC, Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be a Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispatcher. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Dispatcher positions, which can be used as a reference in future career path planning. As a Dispatcher, it can be promoted into senior positions as a Limousine Chauffeur III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dispatcher. You can explore the career advancement for a Dispatcher below and select your interested title to get hiring information.

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If you are interested in becoming a Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Dispatcher for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Dispatcher job description and responsibilities

Dispatchers are generally responsible for coordinating with the customers regarding the delivery status of the products and providing precise logistics and the fastest transportation routes to the professional drivers to ensure smooth and timely deliverie

02/07/2022: Vincennes, IN

Dispatchers may dispatch calls for truck drivers, delivery drivers, and emergency responders like medical professionals, firefighters, and police crews.

12/30/2021: Oklahoma City, OK

A dispatcher selects the vehicle type according to the delicacy, frangibility, and rigidity of the material.

02/03/2022: Oklahoma City, OK

A dispatcher must think fast, consider many different options, and above all else try to keep himself calm.

02/02/2022: Las Cruces, NM

A good dispatcher must be able to coordinate trip schedules, manage routes, and handle calls and requests from operators, third-party vendors, and their supervisors.

12/12/2021: Pittsburgh, PA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Dispatcher jobs

Getting training and certification as a truck dispatcher.

01/02/2022: Evansville, IN

Communicate with all parties before & during the job and getting feedback and updates.

12/25/2021: Eugene, OR

Complete a City employment application.

01/04/2022: Manchester, NH

Dispatchers should use an understanding tone and approach when communicating with callers.

01/03/2022: Las Cruces, NM

Previous experience as a Call Receiver/Dispatcher for law enforcement 911 calls.

03/06/2022: Tucson, AZ

Step 3: View the best colleges and universities for Dispatcher.

Butler University
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