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PURPOSE AND SCOPE : Leads an assigned Front Desk team responsible for the receipt and processing of calls, facsimiles and emails for patient scheduling and registration into the outpatient access center.
Provides support, leadership and subject matter expertise to the team as appropriate, intervening on challenging admission issues when needed.
Ensures compliance with divisional and company standard operating procedures, and all local, state and federal regulatory requirements.
Embrace intermediate management level responsibilities as directed by Center Manager, Regional Director of Operations, and Director of Support Services as needed.
Those tasks include, but aren't limited to : conflict resolution, collaborative reporting on team performance, assistance with evaluations and overall workflow improvement initiatives.
PRINCIPAL DUTIES AND RESPONSIBILITIES :
Tracks the productivity of the assigned team, working with each Patient Service Coordinator (PSC) to ensure daily goals are achieved and that the PSC's workload is appropriately balanced.
Reassigns workload in the absence of a team member, assuming some of the workload as necessary.
g. delayed pre-appointment lab work, transportation issues, self-payment discussions, etc.).
Provides leadership and guidance to team members pertaining to the coordination of the registration process from the initial request for services to the final authorization ensuring all aspects of patient confidentiality are maintained at all times and company admissions goals are attained.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians.
The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required.
The work environment is characteristic of a health care facility with air temperature control and moderate noise levels.
May be exposed to infectious and contagious diseases / materials. Travel 10% EDUCATION : High School Diploma required; Associate's Degree desirable EXPERIENCE AND REQUIRED SKILLS :
EO / AA Employer : Minorities / Females / Veterans / Disability / Sexual Orientation / Gender Identity Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.
Last updated : 2024-05-10
Full Time
$27k-36k (estimate)
03/06/2024
05/11/2024
The job skills required for Front desk coordinator include Scheduling, Microsoft Office, Billing, Communication Skills, Health Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Front desk coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front desk coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front desk coordinator positions, which can be used as a reference in future career path planning. As a Front desk coordinator, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front desk coordinator. You can explore the career advancement for a Front desk coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Coordinator job description and responsibilities
Avoid relying on external validation.
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A front office coordinator manages the front desk at an office.
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They also greet the visitors when they coming and leaving
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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Maintain a 90% response rate or higher.
02/14/2022: Terre Haute, IN
Create a positive author mindset.
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Be transparent about all processes and know when to let go.
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