Job Description : Ocean Import Agent

Ocean Import Agent

Must have experience working at a freight forwarding company.

Ocean Import Agent

Office M-F 8 : 00 am 5 : 00 pm

Excellent Company Benefits

The ideal candidate has at least 2-5 years of current experience working in the freight forwarding industry

Our client is a Global Freight Forwarder looking for an Ocean Import Agent to join the organization

About the Position

Duties and responsibilities include the following (other duties may be assigned) :

• Preparation of ocean waybills in a timely manner to meet gateway and airline cutoffs.
• Ensuring the timely quotation of all client RFQs
• Proper Handling of priority shipments
• Preparation of all Necessary Export Documents including AES filing
• Coordination with warehouse and gateways around the country
• Coordination and pre-advises to destination offices / agents.
• Communication with customer service group for any requirements or exceptions found in freight documents or physical cargo receipt, report any discrepancies to avoid mis-handling of goods.
• Assists the day-to-day operations of the export department to ensure that customer requirements are met and that all clients receive thorough timely communication.
• Ensure timely billing of files
• Trace shipment through transit points up to final destination and advice customer service as needed with timely updates.
• Other duties as assigned by management.
• Set up reporting to monitor key accounts' activity / shipments on a daily basis
• Oversee special projects as needed
• Could you coordinate communication between all parties to make sure customer requirements are met?

Qualifications

This is an operation position, as such, it requires exceptional interpersonal, analytical, problem-solving, and communication (verbal and written) skills.

Additional skills include :

• Previous experience working in air export for a freight forwarder is a must-have to take on this position
• Knowledge of Cargowise, certification a plus
• IATA certification
• Hazmat training
• Strong organizational skills
• Computer skills
• Word, Office, Excel, Powerpoint
• Prior experience with Cargowise is a plus.
• Phenomenal customer service skills and an aggressive, self-starting, positive 'can do' attitude.

Education & Experience

• Associate's degree preferred and or related experience.
• Related air export / international experience.
• The employee is provided with the following benefits package.

This includes :

• Individual Health Insurance Coverage (Medical, Vision, and Dental)
• Vacation, Personal and Floating Days
• Bi-Annual performance review with opportunities for a salary adjustment and / or bonus (contingent upon company financials and on-the-job performances)
• 401K Plan

Last updated : 2024-03-30