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Title: Host
Function: General Restaurant Operations
Shift: Days/Nights/Weekends - variable hours
Position Overview: The Host position greets the customer immediately when they enter the restaurant. This is a part-time position. This position must possess a personal and energetic personality to welcome and seat guests ensuring their needs are accommodated. The Host recognizes and knows how to assist parties with children, large parties, businessmen/women and all other types of people that enter. The Host controls the flow of the restaurant through seating and to alleviate servers from getting multiple tables at one time to ensure each guest gets an excellent service experience. The Host must be aware of new menu items and specials and be able to answer all questions about the menu. The Host may also act as the person responsible for To Go Orders and selling of Merchandise. The Host follows up with guests as they are leaving to ensure they had a wonderful experience and reminds them of events to come back for. They are attentive to the FOH atmosphere and ensure that the overall cleanliness is being kept up for a great first impression. The Host embraces the company’s core values: Show You Care, Elevate the Spirit, Respect Everyone, Values Feedback, and Exceeds Expectations.
Essential Duties and Responsibilities:
Accountabilities:
Food
Atmosphere
Service
Responsibilities:
Knowledge, Skills, Abilities:
Customer Service: Provides exceptional customer service to each guest on every occasion in order to achieve customer satisfaction. Looks for opportunities to exceed customer expectations and offers assistance accordingly. Displays genuine hospitality and courteousness on a consistent basis.
Non-Essential Duties:
Other Skills and Abilities:
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty/responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
High school diploma or general education degree (GED); or related experience preferred but not required; or equivalent combination of education and experience. Additional experience in area of food server desired but not required.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Environmental Demands:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
As a condition of your hire, we require that post hire and within 30 days of your hire date, you successfully complete all federal, state and company required alcohol service and or food service certifications. All costs of these certifications are at your own expense. Failure to successfully complete required certifications within 30 days of your hire date will result in the company reversing its offer of employment and you will be terminated within your 90-day introductory period.
Core Competencies:
Full Time
$24k-30k (estimate)
04/29/2023
07/07/2024
The job skills required for Host include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Host. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Host. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Host positions, which can be used as a reference in future career path planning. As a Host, it can be promoted into senior positions as a Banquet Captain - Casino that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Host. You can explore the career advancement for a Host below and select your interested title to get hiring information.