About Us

Summary

Essential Duties & Responsibilities

• Participates in client conferences on an as-needed basis, providing design expertise, product knowledge and industry experience while aiding the Customer Sales Representative for focused deliverables.
• Functions as a subject matter expert for medium to high-complexity Show Organizer projects.
• Communicates with and presents concepts and ideas to clients.
• Develops a genuine understanding of the client’s brand, products, needs and objectives, as well as the motivations behind customers’ intentions for their event(s).
• Collaborates with strategy, Growth, and additional designers (if applicable) to determine project approach and establish design parameters based on opportunity, time frame and budget.
• Designs assemblies that have aesthetic appeal, are practical (from a cost perspective), and can clearly communicate the client’s message, concept, and image to their audience.
• Analyzes applicable tradeshow codes, guidelines, rules and regulations, space and site requirements, facility requirements, operational needs, and other technical documents and reports to determine their effect on their assemblies.
• Collaborates closely with account team, project managers, estimating and detailing to ensure solutions are structurally and financially viable.
• Understands modular build systems such as BeMatrix, Moss EZ Wall, Agam, Octanorm, etc. as well as custom fabrication and graphic production.
• Meets deadlines and manages multiple and competing priorities.
• Has a strong grasp of basic design principles and techniques to perform tasks.
• Works with AutoCAD/FreemanCAD, Vault, 3D, and Adobe CS – InDesign, Illustrator and Photoshop, Microsoft Office and Adobe Acrobat Pro.
• Utilizes electronic file management systems and related software to appropriately create and maintain all pertinent digital files and records according to established practices and procedures.
• Employs CADD file maintenance standards, practices, and procedures as directed.
• Utilizes time accounting software to maintain accurate individual records of times worked, including time spent working on assigned projects or performing other assigned duties.

• Supervises the work of Production Designers to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as they arise.
• Prepares and issues work schedules, ensuring deadlines and assignments are effectively managed in collaboration with other departments.
• Provides employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
• Resolves internal customer complaints and answers questions regarding policies and procedures.
• Participates in the work of employees to facilitate productivity or to overcome difficult aspects of work.
• Reviews records and reports pertaining to activities such as production, payroll, and billability to verify details, monitor work activities, and evaluate performance.
• Participates in the recruitment, interviewing, selection, and retention of employees.
• Evaluates employees' job performance and conformance to company policies and recommends appropriate action to management.
• Research, compile, and prepare reports, manuals, correspondence, or other information required by management.
• Makes recommendations to management concerning such issues as staffing decisions, employee compensation, or procedural changes.

Education & Experience

• Bachelor’s degree or equivalent experience
• 5 years’ design experience in the tradeshow and/or exhibit industry
• Autodesk AutoCAD 2018 or later
• 3D Studio Max (preferred)
• Adobe Acrobat Professional
• Adobe CS
• Microsoft Office
• General knowledge of modular build systems such as BeMatrix, Moss EZ Wall, Agam, Octanorm
• General knowledge of custom fabrication and graphic production

Diversity Commitment