5 practice support specialist Jobs in frederick, md
CDS - A Xerox/Kyocera/Epson/Sharp/HP Dealer is Hiring a Client Support Specialist Near Frederick, MD
Position Overview: CDS is looking to bring on board a Client Support Specialist as part of our Client Support and Administrative team. As a Client Support Specialist, you will be one of the focal points for our customer when they need assistance with supplies and service. Internally, you will work with our Service, Inventory, and Sales teams to provide administrative support throughout the life cycle of the customer. Assists Client Support team with any other related administrative duties.
Job Responsibilities:
Daily, the Client Support Specialist is tasked with ensuring administrative company operations are running and functioning properly.
- General office duties such as ordering/maintaining kitchen/office supplies.
- Customer support to include answering the phone, processing service calls and supply orders, as well as assisting in billing questions.
- Supporting Sales staff with the processing of credit applications/buyouts/new machine orders.
Job responsibilities are subject to any new initiatives undertaken by the administrative group.
Education/Experience:
- Experience within the Office Technology, Business Services, or Auto Dealership verticals (Preferred)
- Administrative Position: 1 year (Preferred)
Skills & Qualifications:
- A self-motivator with strong attention to detail
- Excellent communication and time management skills, you will be working with various departments and will need to coordinate accordingly
- Comfortability with talking
- Familiarity with Software/Toolsets: Microsoft Office (Primarily Word/Excel/Outlook), CRMs, E-Automate a plus!
Hours, Pay, and Location:
Full time position in Frederick, Maryland with salary dependent upon experience (Targeting 45K Annually).
Benefits:
- 401(k)
- Health insurance
- Dental insurance
- Paid time off
About CDS:
CDS is a Premier Office Technology Provider and has quickly grown to be one of the largest independent document and information technology providers in the United States with locations throughout the Northeast and Mid-Atlantic Regions.
Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Job Summary
Full Time
$54k-66k (estimate)
05/24/2024
09/19/2024
The job skills required for Client Support Specialist include Customer Service, Billing, Microsoft Office, Attention to Detail, Customer Support, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Support Specialist positions, which can be used as a reference in future career path planning. As a Client Support Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Support Specialist. You can explore the career advancement for a Client Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Client Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Support Specialist job description and responsibilities
Ensure positive client experience through high quality service and communication thereby attaining client retention.
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Handle client engagement document control and execute filing system policies.
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Support requests pertain to usage questions or clarification of documentation.
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Client Support Specialists are responsible for ensuring excellent client experiences and thus maximizing business.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Support Specialist jobs
Client support specialists must be able to handle a variety of situations with professionalism and tact.
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Communicate clearly with customers.
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Positive feedback helps the client progress and move through negative self-talk, ambivalence, resistance and other hurdles.
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Aspiring candidates must provide excellent service and meet client needs while offering cost effective technological solutions to the organization.
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Dealing with customers and clients requires a lot of patience, kindness, and understanding.
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Step 3: View the best colleges and universities for Client Support Specialist.
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