Non-exempt; full-time; 40 hours per week (varied day or evening hours and alternate schedule as assigned); full benefits
NOTE: Employees who work between the hours of 4:00 p.m. – 6:30 a.m. are eligible for an additional 5% shift differential pay. Details regarding eligibility for shift differential pay will be shared at the time of interview. 
This unarmed position is responsible for providing assistance to the Security Manager and engaging in support and the direction of visitor management and security operations at Winchester Hall, 30 North Market, and other County facilities as assigned. This position is required to work various shifts and may be assigned a flexible schedule to fill in for other security personnel. Supervision is given to Security Guards; supervision is received from the Security Manager.

TOTAL COMPENSATION PACKAGE:

Frederick County offers an extensive compensation package to reflect how much we value our employees. The following is what you can expect in your first year as a full time benefited Frederick County Government employee.

• 11 days of Vacation leave with increase after 2 years of employment
• 15 days of Sick leave with unlimited annual carryover 
• 11 paid scheduled holidays, plus 2 additional floating holidays
• Day 1 coverage of comprehensive Medical Insurance Plan option to include generous County HSA contribution (if enrolled in the high-deductible plan). This is part of a full range of benefits including Dental, Vision, and Flexible Spending
• 100% County paid 2x annual salary Group Term Life Insurance benefit
• Work/Life balance programs include: Employee Assistance Program and Employee Wellness Program
• Generous Tuition Reimbursement Program
• County and Employee funded Defined Benefit Pension Plan
  • Vesting after 5 years (effective 07/01/2024) 
  • Additional service credit for eligible previous public service, military service, etc.
• Other employee paid benefits such as Deferred Compensation Plan, Legal Resources, Supplemental Life Insurance, etc.

• Create and update employee/contractor contact and contract information list
• Provide Building Manager duties such as work orders, safety drills/exercises, training, inspections, and other various duties associated with the Building Manager program
• Assist with updates and maintenance to the Office of Security Intranet (Portal) site
• Prepare and maintain statistical data and reports in reference to Security Operations and Security Contracting services
• Handle inter-departmental communications and correspondence
• Assist in preparing and monitoring annual budgets
• Prepare and review staff timekeeping; may perform timekeeper duties
• Attend meetings, conferences and trainings on behalf of the Department
• Assist in the coordination and management of departmental/building calendars
• Compile and prepare/maintain records of daily activities, data, reports and statistical information and communicate activities to the Security Manager
• Compose, prepare and sign correspondence, memorandums, and other written work; review and respond to incoming mail, e-communications, etc.; as needed create and develop documents, forms and reports
• Provide general administrative support to Office of Security in regard to all security operations
• Work with the Security Manager to recruit, hire, and train security staff
• Work daily with other departments and agencies to assure optimal communication throughout the planning and coordination of activities
• Conduct routine checks of facility conditions reporting safety or security concerns to the Security Manager, initiating corrective action as needed
• Respond to, and/or assist coordinating emergency situations as they arise
• Assist with coordinating or providing security escort to County employees leaving designated facilities
• Assist with parking management in designated lots; as needed, issue warnings and/or parking tickets, and coordinate towing for illegally parked vehicles
• Maintain and ensure proper operation of cellphones and other communication devices
• Monitor live CCTV security cameras, download video to archive, utilize system for incident investigation
• Assist with all emergency procedures
• Perform all duties related to the Customer Service Representative position during assignment coverage
• Perform the duties of the Security Manager during their absence
• Perform other related duties as required

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Any single position may not be assigned all duties listed above, nor do the examples cover all duties that may be assigned.The qualifications/requirements, knowledge/skills/abilities and physical demands or working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
 

• High school graduation, or the equivalent
• Current possession of Security Guard Card through MD State Police or have successfully submitted the application prior to June 1st 2024
• Minimum 2 years of work experience in law enforcement, public safety or security operations
• Minimum 2 years of supervisory work experience in law enforcement, public safety or security operations
• Minimum 2 years of direct public customer service work experience
• Intermediate skills in Microsoft Office Suite
• Possession of a valid automobile operator's license 
• Current certifications in First Aid, CPR and AED, or ability to become so certified within 6 months of hire
• Ability to obtain Maryland Special Police Officer license, within 6 months of hire

KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to obtain and maintain a Frederick County Employee Driving Permit
• Ability to learn and execute established security principles, practices and procedures
• Knowledge of the use of fire extinguishers, alarm systems, radio/telephone communication systems and related devices
• Ability to use discretion, make independent decisions, and display sound judgment whether in day-to-day matters or in responding quickly and calmly in emergency situations
• Ability to effectively work independently and to complete assigned duties with minimal supervision
• Ability to effectively organize work, determine priorities and complete assigned tasks with minimal supervision
• Ability to work with sensitive and personal information and maintain appropriate confidentiality
• Ability to establish and maintain effective working relationships with representatives of cooperating Divisions/Departments, peers/co-workers and the general public, while maintaining professional attitude, appearance and manner of performance, including the ability to carry out assigned duties in a professional and diplomatic manner
• Strong and effective spoken and written (English) communication skills, including the ability to accurately complete forms, reports prepare and present documents associated with assigned duties

PREFERENCE MAY BE GIVEN FOR: 

• Possession of certification or completion specialized training in law enforcement, public safety, or security
• Current possession of Security Guard Card through MD State Police 
• Experience monitoring and operating video surveillance equipment and utilizing equipment for investigative purposes
• Experience working in a security, law enforcement or public safety field

PHYSICAL DEMANDS AND WORKING CONDITIONS:

• While working in this position, the employee is constantly sitting and reaching; frequently walking; occasionally climbing; and rarely lifting up to 20 pounds
• While working in this position, the employee is constantly working indoors; occasionally working outdoors and rarely working in hot temperatures (above 100 degrees) and cold temperatures (below 32 degrees)

• Available for varied work schedule as needed (may include evening and weekend hours to accommodate meetings, special events, etc.)
• Available on-call for emergency situations
• This position is classified as on-call essential personnel
• Stated licenses and/or certifications must be maintained valid throughout employment
• Available for a minimum of three mandatory Parks and Recreation events
• This position is designated as security-sensitive, requiring satisfactory background investigation, conducted by the Frederick County Sheriff's Office, in accordance with established Frederick County policy. Estimated completion time for this background investigation is 30 days

EXAMINATION PROCESS (may include):
1) An evaluation of training and experience
2) One or more interviews
3) A pre-employment physical examination
4) A pre-employment Security Sensitive background investigation