Overview

Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.

With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world’s leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world’s deadliest diseases and make life beyond cancer a reality.

At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. These values are grounded in and expressed through the principles of diversity, equity and inclusion. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems. Fred Hutch is in pursuit of becoming an anti-racist organization. We are committed to ensuring that all candidates hired share our commitment to diversity, anti-racism and inclusion.

The Retail Sales Associate is responsible for customer service, sales floor support, and restocking at Fred Hutch’s retail stores – The Gift Shop located in the Fred Hutch Clinic and Shine, our DME store located in the SLU House. This position will also assist fitters by welcoming patients for appointments, scheduling support and transactions. This employee will receive and enter inventory into our Point of Sale system, open and close store, process sales transactions, direct the work of volunteers and assist customers with products.

Responsibilities

• Manage front of house customer experience – welcoming, sales transactions, store appearance.
• Receives inventory into our POS system –tagging, stocking, inventory management and transferring product.
• Processes sales transactions – assists customers, accepts payment, refunds, and exchanges. Includes opening and closing of store and till reconciliation. 
• Create merchandising and product displays.
• Assigning volunteers projects and ensuring tasks are complete and accurate.
• Other duties as needed.

Qualifications

Required:

• High School graduation or GED
• Minimum of two years of retail sales experience.
• Proficiency using a register/point of sale system.
• Ability to provide exceptional customer service both in person and via telephone communications.
• Ability to be sensitive to volunteer, customer and patient needs.
• Comfort working with patients in various stages of treatment.
• Ability to accurately and efficiently enter data into various platforms (Microsoft office suite and databases).

Preferred:

• Point of Sale experience.

A statement describing your commitment and contributions toward greater diversity, equity, inclusion, and antiracism in your career or that will be made through your work at Fred Hutch is requested of all finalists.

The hourly pay range for this position is from $23.00 to $30.74, which includes the per diem differential, and pay offered will be based on experience and qualifications. 

Fred Hutchinson Cancer Center offers employees access to a retirement savings plan, an employee assistance program, and paid sick leave (1 hour for every 30 hours worked).

Our Commitment to Diversity

We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to our Employee Services Center at hrops@fredhutch.org or by calling 206-667-4700.