Do you enjoy helping people? Self-motivated? Love providing outstanding customer service? If this sounds like you, we want you on our team! Fred Anderson Toyota of Asheville is looking for a Business Development Coordinator.

Our Business development Coordinators are the initial contact for Internet sales leads. The main objective is to assist guests with product information questions and set them up with an appointment to meet with a sales professional.

No prior automotive experience is needed, we provide all the training you need for success! Business Development Coordinators enjoy flexible schedules and great earning potential with our competitive pay structure. Toyota of Asheville is the #1 Toyota dealership in Western NC!

What we offer:

• Clearly defined career path, pay scale, expectations, certifications, and personal growth plan
• Opportunity for advancement
• Competitive compensation
• Comprehensive retirement packages
• Verizon discounts
• Discounts on movie tickets, sports events, concerts, and travel
• Rewards for referrals (Employee referral program)
• Employee discounts on parts, service, and vehicle purchase
• A comprehensive recognition program for associates
• Community and charity involvement
• Training opportunities
• Work for a well-established automotive group founded in 1955
• Paid time off and vacation
• Medical benefits and HSA & FSA
• Vision and dental benefits
• Supplemental life & disability
• Short-term and long-term disability
• Health & Wellness

Responsibilities:

• Answer customer calls and establish follow-up with sales appointments
• Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates
• Continuous follow-up with interested leads for 90 days as well as following up with leads that are not ready to make an appointment or no-show
• Provide customers with product information and direct them to appropriate dealership resources
• Participate in team and process development sessions- keeping positive relationships with teammates, sales teams, and dealership management
• Utilize CRM tracking system daily

Qualifications:

• Prior customer service experience
• Excellent teamwork skills
• Positive and hardworking demeanor
• Strong computer skills with the ability to use computer software
• Eagerness to improve and collaborative attitude
• Time management skills
• Strong listening skills with the ability to build rapport with others
• Organizational skills
• Valid Driver’s license with acceptable motor vehicle record
• High school diploma or equivalent

Why Automotive:

Career growth: Endless opportunities for career development within our organization, with development programs and training to get you where you want to be.

Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities

Technology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes.

Job Type: Full-time

Pay: $2,500.00 - $4,000.00 per month

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• No experience needed

Schedule:

• 8 hour shift
• Weekends as needed

Supplemental pay types:

• Bonus opportunities

Experience:

• Customer service: 2 years (Preferred)
• Phone etiquette: 1 year (Preferred)
• Sales: 1 year (Preferred)

Language:

• Spanish (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person