Frazier is seeking qualified candidates for a Sales Coordinator position in our Aurora, IL or Southlake, TX office. The individual in this role must possess the ability to work independently as a member of the sales support group to facilitate the day-to-day administrative activities for the sales team.

SALES COORDINATOR RESPONSIBILITIES
· Coordinate with sales team to effectively support the sales, order, and delivery processes.

· Support the sales team with data management of CRM and administrative requirements.

· Ensure order entry and customer communications are performed with utmost accuracy and attention to detail; verifies customer billing information, matches customer purchase authorizations or purchase orders to ensure accuracy for invoicing.

· Provide support to the sales team with rapid response to requests for information, assistance and other inquiries pertaining to orders, time frames and customer service.

· Coordinate day-to-day activities for order fulfillment and logistics with various internal departments and customers; clearly communicate all details pertaining to orders, changes, exceptions.

· Communicate changes in scheduling to appropriate parties both internally and externally.

· Follow order/delivery process throughout to verify accurate completion of all related tasks and complete customer satisfaction.

· Assist in providing reports on sales and order activity along with forecasting as well as data management.

· Work with accounting team members on receivables and billing to resolve issues as they arise to ensure timely payment and complete customer satisfaction.

KNOWLEDGE, SKILLS & ABILITIES

· Knowledge of general office business practices, preferably in a sales environment and Material Handling Company Environment.

· Knowledge and confidence in using Microsoft Office (Word, Excel, Outlook) Salesforce, applications as well as web applications as needed.

· Ability to prioritize workload and maintain flexibility while working as part of a team.

· Ability to multi-task and remain focused while working in a fast-paced environment.

· Assist and work with vendors and Estimators in the proposal process.

· Ability and aptitude to learn company systems and applications relating to work tasks (specific systems training will be provided)

· Exceptional Organizational Skills; Extreme attention to detail

· Strong business verbal and written communication skills

· Exceptional Phone, Computer and Customer Service Skills

· Some work after standard business hours may be required as business and deadlines demand.

QUALIFICATIONS

· Bachelor's degree, preferred. An applicable combination of education and experience may be acceptable in lieu of bachelor's degree.

· Minimum of 3 -5 years' experience working in a professional administrative environment within the Material Handling Industry.

· Sales coordination background experience highly desirable

· Confident computer skills including use of Microsoft Word, Outlook and Excel

· CRM software experience preferred.

· Strong organizational skills

· Ability to multi-task in a fast-paced environment

Job Type: Full-time

Pay: $43,569.04 - $52,470.24 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

Education:

• Bachelor's (Preferred)

Experience:

• working in the material handling industry: 3 years (Required)

Ability to Commute:

• Aurora, IL (Required)

Ability to Relocate:

• Aurora, IL: Relocate before starting work (Required)

Work Location: In person