About the Acrisure South Platform: Acrisure’s South Platform began with a small group of agency partners joining together for the best interest of their clients and teams. Through collaboration and trust, they revealed the individual strengths and the extraordinary advantage at their doorsteps. As their success became a reality, people took notice, and the platform grew. Their entrepreneurial spirits drove the partnership that led the Acrisure South Platform to where it is today, with a culture built on organic partnership. Acrisure is a fast-growing fintech leader that operates a global insurance broker. Acrisure provides a broad array of insurance and financial related solutions, including commercial property and casualty, personal lines and employee benefits insurance, real estate services, cyber services and asset and wealth management. Acrisure’s massively valuable, high margin distribution network combines the strength of trusted advisors with growth and efficiency enabled by AI. Job Summary: The Account Manager is responsible for the day-to-day management of small to mid-sized client accounts. The Account Manager establishes and maintains a strong relationship and assists the producer in making decisions on account updates and coverages for accounts ranging from small to mid-size accounts with moderate complexities Responsibilities: Work with the producer to review exposures and insurance programs for assigned clients, determine if carrier is the best fit for the client while considering coverage, protection, and cost Work with producers to market, quote, and prepare the proposal for the client from both a risk management and insurance prospective to decide upon the “best” way to manage the customer’s risks Provide day-to-day service, anticipate customer’s needs, and respond to client issues/questions in a timely manner Handles initial reporting of claims, and following up to ensure that the claim is properly progressing, and customer’s needs are being met Establish, build, and maintain carrier relationships Monitor carrier activities to make sure that they are fulfilling their responsibilities to the customer (policy endorsements, claims, etc.) Complete account reviews Attempt to round-out each customer’s insurance portfolio including the solicitation of additional commercial and personal lines insurance where applicable Maintains customer records in accordance with procedures Keeps customers up to date on “pending changes” in the insurance world that may impact their insurance coverage Assists or completes other tasks as directed by agency management Requirements: Bachelor’s degree plus 3 or more years client coordination and/or claims management experience -OR-High School diploma/GED with 7 or more years client coordination and/or claims management experience Property & Casualty Insurance License. Complete continuing education requirements Working knowledge of Microsoft Windows applications and MS Office Skills: Excellent verbal and written communication skills Critical thinking skills Ability to multitask and prioritize workload Ability to maintain Confidentiality and Non-Disclosure of sensitive client information #LI-CO1 Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant. To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department. There are amazing opportunities for talented people in every part of our business. We invite you to find your next great opportunity with us. You can apply, track your progress and review new postings all in one place!