Overview:

We are seeking a friendly and outgoing individual to join our team as a Host/Hostess. As a Host/Hostess, you will be the first point of contact for our guests, providing exceptional customer service and creating a welcoming atmosphere. This is an excellent opportunity to work in the hospitality industry.

Duties:

- Greet guests with a warm and friendly smile upon arrival

- Escort guests to their tables and provide menus

- Assist in seating arrangements to ensure efficient use of dining space

- Manage waitlist during peak hours and provide accurate wait time estimates

- Answer phone calls and assist with reservations or inquiries

- Maintain cleanliness and organization of the host/host station

- Collaborate with servers and kitchen staff to ensure smooth operations

- Handle guest complaints or concerns with professionalism and escalate when necessary

Skills:

- Excellent customer service skills with a focus on guest satisfaction

- Strong communication and interpersonal skills

- Ability to multitask in a fast-paced environment

- Familiarity with restaurant point-of-sale systems is a plus

- Knowledge of restaurant or food service operations is preferred

- Familiarity with health and safety regulations

- Ability to work well within a team and collaborate effectively

Join our team and enjoy the benefits of working in a dynamic hospitality environment. We offer competitive pay rates, opportunities for growth, and a supportive work culture.

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

• Vision insurance

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

People with a criminal record are encouraged to apply

Ability to Relocate:

• Saratoga Springs, NY 12866: Relocate before starting work (Required)

Work Location: In person