Key Responsibilities

• Conducts routine part/product analysis (RMA) of field returned materials
• Compiles test data and performs appropriate analyses
• Evaluates analytical methods and procedures to determine how they might be improved
• Identifies quality problems and recommends solutions at the pump, part, and package level
• Interprets measurement results, compares them to established specifications and control limits, and makes recommendations on the appropriateness of data 
• Participates in out-of-specification and failure investigations and corrective actions
• May receive and inspect raw materials and data to ensure accuracy and compliance (FAI)
• Identifies and troubleshoots assembly build problems (diesel engines, touch panel interface, pump or package failures)
• Participates in internal assessments and audits as required
• Performs visual inspections of finished products
• Assists production department with problem investigations 
• Provides support data necessary for regulatory submissions (Safety, OSHA)
• Assists in process capability studies, DOE’s, GR&R, or other data gathering activities
• Participates in internal assessments and audits
• Interfaces with suppliers (via phone and/or e-mail) to resolve Quality issues 
• Performs other related duties as required or assigned

Skills Knowledge and Expertise

Why Work at Franklin Electric?

• Writes routine reports and correspondence
• Effectively presents information and responds to questions from groups of managers and/or customers
• Interprets a variety of instructions furnished in written, oral, or diagram formats
• Reads and understands documents such as policy manuals, safety rules, operating and maintenance instructions, engineering drawings/schematics, and procedure manuals
• Utilizes common-sense understanding in order to carry out written, oral, or diagrammed instructions
• Plans the time, method, manner, and/or performance sequence of own work; may also occasionally assist in planning work assignments performed by others within a limited area of operation
• Frequently makes decisions of both minor and major importance, which may affect the work operations of other employees and/or clientele to a moderate degree

• Equivalent of four years of high school (required).
• Three to five years of relevant education or experience in manufacturing, engineering technology, or a related field (required).

• Advanced: Microsoft Excel.
• Basic: database, word processing/typing, PowerPoint

• None

• While performing the functions of this job, the employee is:
  • Continually required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
  • Regularly required to sit or stand and to walk.
  • Occasionally required to stoop, kneel, crouch, or crawl.
• The employee must regularly lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision.

• While performing the functions of this job, the employee is:
  • Regularly subjected to work near moving mechanical parts and to indoor temperature variations in a manufacturing environment.
  • Occasionally subjected to fumes or airborne particles, as well as toxic or caustic chemicals.
• The noise level in the work environment is usually moderate.