Application Developer

Department: IT

Employment Type: Full Time

Location: US - Indiana - Fort Wayne

Description

Key Responsibilities

• Designs and codes applications/integrations to support business requirements.
• Completes necessary testing to ensure applications/integrations are completed with high quality. 
• Completes documentation describing the functionality of the application/integration from a technical perspective.
• Provides accurate estimates of the time required to complete development tasks.
• Follows policies and procedures related to application methods and quality standards. May provide input to the Application Development Manager on the creation of the policies and procedures.

• Responds to internal customers to resolve their technology problems.
• Enters and manages Incident and Service Request tickets in ServiceNow, IT Service Management Application.
• Provides technical support for custom applications and integrations used by Franklin Electric employees across all business functions.
• Occasionally provides off-hours support on evenings and weekends and participates in an on-call rotation as needed.
• Must maintain or exceed Service Level Agreements for Incident Resolution. This will be measured based on Incident Duration for the team. 
• Analyzes Incident Tickets and performs root cause analysis to identify and prevent reoccurring problems.

• Ensures all changes and requests are entered in ServiceNow.
• Ensures the fulfillment of end user requests for custom applications and integrations. 
• Ensures changes are completed with proper documentation for SOX compliance. 
• Reviews the forward schedule of changes for potential conflicts. 

• Participates as a resource on project led by others. 
• Completes assigned project tasks on time and with high quality.
• May lead small projects related to custom applications and integrations. 

Skills Knowledge and Expertise

• Coding – Designs, codes, debugs and documents software applications/integrations to deliver business outcomes.
• Communication – Delivers accurate, clear, and concise messages orally and/or in writing. 
• Problem Solving – Uses a logical, systematic search for the source of a problem, determining the most likely cause by eliminating potential causes of a problem.
• Decision Making – Identifies and understands issues, problems, and opportunities; compares alternatives and makes timely decisions. 
• Meeting Facilitation – Plans and facilitates meetings of IT teammates, internal customers, or technology suppliers to share information and/or make collaborative decisions. 
• Requirements Definition – Elicits and documents a clear, concise, and agreed set of internal customer requirements. 
• Testing – Plans and facilitates validation activities to ensure a technology solution meets defined requirements. 

• Bachelor’s degree in computer science, computer information systems, related degree, or equivalent work experience (preferred). 
• 3-5 years of related experience (required).

• .NET development (preferably C# experience) 
• JavaScript (React and/or Angular preferred),
• Microsoft SQL Server, knowledge of webservices, n-tier architecture. 

Why Work at Franklin Electric?

Job Summary