1 Digital Banking Specialist Job in Arden, MN
Frandsen Financial is Hiring a Digital Banking Specialist Near Arden, MN
This position works in a team environment to provide operational and customer support for all digital banking and treasury management products and services. A high level of customer service, attention to detail, technical and problem-solving skills are required to provide quality service. Products and services supported include but are not limited to retail and business online banking, mobile banking, online bill pay, ACH, online wire origination, remote deposit capture, positive pay, and lockbox.
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Provides superior support to customers and bankers by demonstrating deep product knowledge of all online banking, mobile banking, and treasury management products and services; including online bill pay, ACH, online wire origination, remote deposit capture, positive pay, and lockbox.
- Ensures successful onboarding of treasury management products and services.
Responsible for fielding, troubleshooting, and supporting customer and banker questions related to treasury management products and services.
Process maintenance requests for treasury management products and services.
- Assist in research and completion of Requests for Proposal (RFP).
- Engage in deep and meaningful conversations with treasury management customers to grow quality banking relationships.
- Provide proper escalation of system issues impacting online and treasury management products.
Job Summary
Full Time
Banking
$42k-56k (estimate)
03/02/2024
05/29/2024
frandsenfinancial.com
ARDEN HILLS, MN
100 - 200
1982
RICHARD HOBAN
$200M - $500M
Banking
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About Frandsen Financial
Founded in 1982, Frandsen Financial Corporation (FFC) is an inter-state one-bank (Frandsen Bank & Trust) holding company with full-service community banks in Minnesota, Wisconsin, and North Dakota. FFC currently has $1.5 billion in assets. In addition, FFC has $142 million in assets under management in its Wealth Management & Trust operations. FFC operates one quality community bank, Frandsen Bank & Trust, that provides a wide array of banking products and services to their customers and communities; deposit accounts, loans, online banking, bill pay, eStatements, cash management, credit and ch...eck cards, electronic payments, ATMs, telephone banking, safe deposit boxes, and trust (Wealth Management & Trust), investment management (Frandsen Investment Services), and insurance (Frandsen Insurance Services). All products and services are provided in a true community banking environment where the customer is cared for in a way that nurtures a long-term relationship. FFC provides a variety of support services to its bank offices, including; data and item processing, accounting, regulatory reporting, auditing, marketing, human resources, compliance and training, loan review, investment management, asset/liability and funds management, and policy management. This structure allows our bankers to spend more valuable time with the customers to develop long-term banking relationships.
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The following is the career advancement route for Digital Banking Specialist positions, which can be used as a reference in future career path planning. As a Digital Banking Specialist, it can be promoted into senior positions as an Account Services Representative that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Digital Banking Specialist. You can explore the career advancement for a Digital Banking Specialist below and select your interested title to get hiring information.
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