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In 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan Health. Our combined system builds upon the scale and expertise of our nearly 300 sites of care, including 11 hospitals and nearly 5,000 physicians and providers. Together, we are empowered to make an even greater impact on the health and well-being of our communities.
CHI Franciscan and Virginia Mason are now united to build the future of patient-centered care across the Pacific Northwest. That means a seamlessly connected system offering quality care close to home. From basic health needs to the most complex, highly specialized care, our patients can count on us to meet their needs with convenient access to the region’s most prestigious experts and innovative treatments and technologies.
While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that may include health/dental/vision, FSA, matching retirement plans, paid vacation, adoption assistance, annual bonus eligibility, and more!
ResponsibilitiesFranciscan Medical Group, as part of Virginia Mason Franciscan Health, is currently looking for a full-time Patient Access Supervisor for the Franciscan Patient Access team in Tacoma. Flexbile work schedule in a fast-paced work environment. Excellent opportunity for growth!
Job Summary:
This job is responsible for supervising the daily operations of the assigned patient access staff in accordance with established policies, procedures, standards and regulatory requirements. An incumbent monitors accuracy, volume and staff productivity to assure compliance with internal standards, regulatory requirements and that work is conducted in a cost-effective and efficient manner. Work is performed behind-the-scenes, interacting with stakeholders on the phone. Work includes: 1) supervising assigned staff (e.g. training, scheduling and evaluating) engaged in patient access activities in accordance with established operating standards; 2) serving as liaison with various internal departments in coordinating and/or resolving issues within scope of position; 3) assuring that all activities are timely and accurately documented; 4) implementing, within scope of position, solutions to resolve operational issues and/or errors and assuring appropriate escalation of issues to higher level management; and 5) assisting in identifying opportunities to streamline current operations and to implement approved process changes. Work is performed in accordance with established standards/guidelines and requires knowledge of applicable regulatory requirements sufficient to facilitate compliant operations and to exercise good judgment in addressing operational issues. Also requires expertise in supervising and evaluating the work of support staff. An incumbent works with higher level management on major operational or business decisions prior to implementation.
Essential Job Duties:
Operations
Staff Supervision and Development
Performance Improvement
Business Planning
Performs related duties as required.
QualificationsEducation/Experience:
License/Certification:
Full Time
$57k-72k (estimate)
04/29/2024
06/28/2024
markhull.com
New Castle, PA
25 - 50
The job skills required for Supervisor Patient Access include Scheduling, Quality Assurance, Futures, Process Improvement, Healthcare Industry, Collaboration, etc. Having related job skills and expertise will give you an advantage when applying to be a Supervisor Patient Access. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Supervisor Patient Access. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Supervisor Patient Access positions, which can be used as a reference in future career path planning. As a Supervisor Patient Access, it can be promoted into senior positions as an Admitting Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Supervisor Patient Access. You can explore the career advancement for a Supervisor Patient Access below and select your interested title to get hiring information.