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Overview
In 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient : Virginia Mason Franciscan Health.
Our combined system builds upon the scale and expertise of our nearly 300 sites of care, including 11 hospitals and nearly 5,000 physicians and providers.
Together, we are empowered to make an even greater impact on the health and well-being of our communities.
CHI Franciscan and Virginia Mason are now united to build the future of patient-centered care across the Pacific Northwest.
That means a seamlessly connected system offering quality care close to home. From basic health needs to the most complex, highly specialized care, our patients can count on us to meet their needs with convenient access to the region’s most prestigious experts and innovative treatments and technologies.
While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that may include health / dental / vision, FSA, matching retirement plans, paid vacation, adoption assistance, annual bonus eligibility, and more!
Responsibilities
Franciscan Medical Group, as part of Virginia Mason Franciscan Health, is currently looking for a full-time Patient Access Rep for the fast-paced Franciscan Orthopedic Clinic in Silverdale, WA, Come join our patient-centered, cohesive care team! No nights, weekends or organizationally recognized holidays required.
Job Summary :
Incumbents typically interact with patients directly at the front desk and / or on the phone to perform follow-up activities.
and 6) working with patients to ensure the patient’s referral needs are fulfilled and determining insurance benefit coverage for hardware related items such as retail contact lenses by working directly with patients’ insurance carriers, ever needed.
Work requires critical thinking, hearing the needs of the patient meeting those needs by offering multiple options and solutions, knowledge of insurance authorization / billing requirements and privacy / confidentiality practices, as well as knowledge of medical terminology and the patient intake process.
An incumbent following proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management.
Strong customer service skills are required offering the highest level of service to every patient every time.
An incumbent is generally located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly.
Essential Duties :
Qualifications
Education / Work Experience :
One year of customer service work experience is required, two years preferred. Healthcare or Call Center experience preferred.
While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that may include health / dental / vision, FSA, matching retirement plans, paid time off, tuition assistance, adoption assistance, and more!
Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis.
CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.
Last updated : 2024-04-27
Full Time
$41k-52k (estimate)
04/28/2024
05/10/2024
markhull.com
New Castle, PA
25 - 50
The job skills required for Patient rep include Customer Service, Scheduling, Billing, Confidentiality, Futures, Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient rep positions, which can be used as a reference in future career path planning. As a Patient rep, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient rep. You can explore the career advancement for a Patient rep below and select your interested title to get hiring information.