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Patient service representative
$40k-51k (estimate)
Full Time | Hospital 2 Months Ago
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Franciscan Health is Hiring a Patient service representative Near Munster, IN

Hammond Clinic

7905 Calumet Avenue Munster, Indiana 46321

WHO WE ARE

With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest.

Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.

WHAT YOU CAN EXPECT

Provide exemplary customer service; greet and direct patients, family members, and other visitors.

Answer incoming calls; respond to inquiries, or direct caller to appropriate staff for assistance.

Schedule appointments and accurately enters data into scheduling system.

Register patients and enters or updates demographic and insurance information into EMR system.

Communicate with clinical staff to maintain patient flow and update waiting patients.

Collect patient payments; applies payments and adjustments to patient accounts.

Balance daily encounter forms and cash drawers.

QUALIFICATIONS

High School Diploma / GED Required

1 year Customer Service

Required and

1 year Healthcare

Preferred

TRAVEL IS REQUIRED : Never or Rarely

Never or Rarely

EQUAL OPPORTUNITY EMPLOYER

Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.

Franciscan Alliance is committed to equal employment opportunity.

Last updated : 2024-04-23

Job Summary

JOB TYPE

Full Time

INDUSTRY

Hospital

SALARY

$40k-51k (estimate)

POST DATE

03/06/2023

EXPIRATION DATE

05/06/2024

WEBSITE

franciscanhealth.org

HEADQUARTERS

INDIANAPOLIS, IN

SIZE

15,000 - 50,000

FOUNDED

1875

CEO

CATHY DECKER

REVENUE

$3B - $5B

INDUSTRY

Hospital

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About Franciscan Health

The Franciscan Alliance healthcare ministry began in Lafayette, Ind., in 1875. Today, Franciscan Alliance is one of the largest Catholic health care systems in the Midwest with 12 hospital campuses in Indiana and Illinois, approximately 20,000 employees and a number of nationally recognized Centers of Health Care Excellence. Hospitals include: Franciscan Health Crown Point; Franciscan Health Michigan City; Franciscan Health Crawfordsville; Franciscan Health Lafayette East; Franciscan Health Indianapolis; Franciscan Health Carmel; Franciscan Health Rensselaer; Franciscan Health Mooresville; Fra...nciscan Health-Olympia Fields, Ill.; Franciscan Health Hammond; Franciscan Health Dyer; and Franciscan Health Munster. For more information, visit FranciscanHealth.org. With more than 850 primary and specialty care providers at over 260 locations in Indiana and Illinois, Franciscan Physician Network is one of the largest and most respected multi-specialty physician networks in the Midwest providing convenient, comprehensive care. More
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The job skills required for Patient service representative include Customer Service, Scheduling, Confidentiality, Patient Flow, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient service representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient service representative positions, which can be used as a reference in future career path planning. As a Patient service representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient service representative. You can explore the career advancement for a Patient service representative below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Representative job description and responsibilities

Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.

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May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.

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Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.

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Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.

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A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Representative jobs

Open the Patient Service Representative Cover Letter Template.

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Patient confidentiality must remain a primary concern.

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Know how to feel, express and receive gratitude.

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Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

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Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.

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Step 3: View the best colleges and universities for Patient Service Representative.

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