1 Service Advisor Job in Novi, MI
FOX MOTORS is Hiring a Service Advisor Near Novi, MI
Key ResponsibilitiesThe Service Advisor is a trusted automotive expert that plays an active role in the service lane. As a Service Advisor, you are responsible for selling and scheduling needed service work, preparing, and presenting repair orders, and maintaining customer records. Fox Motors is looking for a Service Advisor that has automotive knowledge, strong written and verbal communication skills, and is team focused. If you are ready to put your career in gear, Apply Now!
Key Responsibilities Include The Following. Others May Be Assigned.
- Schedules service appointments.
- Greets customers in a timely, friendly manner and obtains vehicle information.
- Obtains customer and vehicle data prior to arrival when possible.
- Writes up customer's vehicle problems accurately and clearly on repair order.
- Refers to service history, inspects vehicle, and recommends additional needed service.
- Provides a complete and accurate written cost estimate for labor and parts.
- Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
- Reviews repair orders to ensure that work is completed, and additional work and authorization is noted. Closes repair order as appropriate.
- Explains completed work and all charges to customers.
- Two to four years related experience and/or training; or equivalent combination of education and experience.
- Experience and desire to work with technology to drive an exceptional customer experience.
- Excellent communication, organization, and follow-up skills.
- Ability to multi-task, prioritize, and manage time effective.
- Valid driver’s license.
- $70,000.00 - $150,000.00 Annually
- Paid Vacation, PTO, and Holidays
- Medical, Dental and Vision
- 401(k) with Employer Match
- Flex Spending
- Group Life Insurance (Company Paid)
- Short-Term and Long-Term Disability
- Supplemental Life Insurance
- Accident Insurance
- Employee Assistance Programs
- Employee Discounts
- Wellbeing Program
- Growth and Development Opportunities
Job Summary
Full Time
Retail
$73k-103k (estimate)
05/21/2024
07/15/2024
foxmotors.com
MIAMISBURG, OH
50 - 100
2000
TIM FOX
$10M - $50M
Retail
Related Companies
About FOX MOTORS
When we first opened our doors in 2000, we didnt just join the car dealership industry. We reinvented it. And we did so in an environment where customers and their needs come first. Where we prove daily that customer service is alive and well. And where our employees are proud to say they work. We created a dealer network that ensures youll find the ideal vehicle for your needs. And we make sure youre happy with your first experience with us, because we dont want it to be your last experience with us. At Fox Motors, weve found going the extra mile helps our customers go the extra thousands. So... we do everything we can to build long-term relationships. We give back to the communities were a part of, and we treat others the way wed like to be treated because the golden rule in life can also rule in business. Our goal is to have the best facilities, the best people, the best selection and the best service all to ensure that our customers have the best experience. With 43 brands represented by over 1,200 employees in 29 locations, theres just one thing we want for you: only the best. Our Vision: Working together moving people throughout life. Our Mission: Meeting the transportation needs and dreams of our community by hiring, developing and retaining passionate and knowledgeable people who create a lifetime of remarkable experiences.
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The job skills required for Service Advisor include Scheduling, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Advisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Advisor. Select any job title you are interested in and start to search job requirements.
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