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Fox Acura
Kentwood, MI | Full Time
$41k-53k (estimate)
0 Months Ago
Parts Advisor
Fox Acura Kentwood, MI
$41k-53k (estimate)
Full Time 0 Months Ago
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Fox Acura is Hiring a Parts Advisor Near Kentwood, MI

Fox Motors has a Parts Advisor opening in Grand Rapids, MI at Fox Acura. You would contribute to our overall vision, “Working together moving people throughout life,” by developing and maintaining trust with our customers and internal team that will build long-term relationships.

KEY RESPONSIBILITIES

The Parts Advisor is a trusted expert that plays an active role in the parts department’s success. As a Parts Advisor, you are responsible for assisting and selling parts to all customers, over the counter, through the shop, or on the phone. Fox Motors is looking for a Parts Advisor that is customer focused, has a desire to work with technology, and outstanding communication skills. If you are ready to put your career in gear, Apply Now!

Key responsibilities include the following. Others may be assigned.

  • Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
  • Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
  • Answers phone calls, providing price quotes and other information.
  • Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
  • Notifies the service advisor and the customer when special ordered parts have been received.
  • Notifies the body shop when all parts have arrived and when they will be delivered.
  • Follows up on back-ordered parts.
  • Assists outside sales representatives with their orders.
  • Ensures that all charge sales are signed by the customer.
  • Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
  • Sets up orders for daily shipment, delivery, or pick-up.
  • Keeps current on new products and product updates.

SKILLS & EXPERIENCE

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Experience and desire to work with technology to drive an exceptional customer experience.
  • Excellent communication, organization, and follow-up skills.
  • Ability to multi-task, prioritize, and manage time effective.

WHAT FOX MOTORS OFFERS

  • Paid Vacation, PTO, and Holidays
  • Medical, Dental and Vision
  • 401(k) with Employer Match
  • Flex Spending
  • Group Life Insurance (Company Paid)
  • Short-Term and Long-Term Disability
  • Supplemental Life Insurance
  • Accident Insurance
  • Employee Assistance Programs
  • Employee Discounts
  • Wellbeing Program
  • Growth and Development Opportunities

As a Top 150 Dealer Group, we are dedicated to bringing both our employees and customers only the best experience. The vision of Fox Motors is working together moving people throughout life and our primary focus as a Fox Family is finding ways to give back to our employees, community, and customers as a team. We have a passion to see our team develop and grow with Fox University that provides development programs for sales, technicians, and management. Put your career in gear at Fox Motors and apply today!

Job Summary

JOB TYPE

Full Time

SALARY

$41k-53k (estimate)

POST DATE

04/03/2023

EXPIRATION DATE

04/10/2024

Show more

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The following is the career advancement route for Parts Advisor positions, which can be used as a reference in future career path planning. As a Parts Advisor, it can be promoted into senior positions as a Forecast Planning Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Parts Advisor. You can explore the career advancement for a Parts Advisor below and select your interested title to get hiring information.

If you are interested in becoming a Parts Advisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Parts Advisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Parts Advisor job description and responsibilities

Monitors all backorders and communicates and provides technical assistance to parts sales, customers, and branches. Requires a high school diploma or its equivalent.

03/14/2022: Charleston, SC

Identifies, inspects, coordinates, and processes parts to be exchanged.

02/27/2022: Springfield, MO

Picking parts for customer orders and checking availability of stock from various enquiries.

01/25/2022: Longview, TX

Ensuring consumables and service parts are regularly replenished, providing a swift service to workshop and other departments as well as trade/retail customers.

03/15/2022: Kansas City, MO

Handle warranty claims processing (relating to parts issues) and complete all relevant administration promptly and accurately (including customer records and invoicing).

02/13/2022: Orange, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Parts Advisor jobs

Create purchase orders and order parts for jobs.

02/18/2022: Portland, ME

Monitor all back orders.

04/10/2022: Lancaster, PA

Stock management and control.

03/21/2022: Carson City, NV

Must be prompt and excellent knowledge with parts.

02/11/2022: Detroit, MI

Oftentimes, at least some parts and repairs are covered with a default warranty when buying new.

04/09/2022: Denver, CO

Step 3: View the best colleges and universities for Parts Advisor.

Butler University
Taylor University
California State University--Maritime Academy
William Jessup University
Fairfield University
United States Merchant Marine Academy
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