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Overview:
As a leader in the production of quality inspection, control, and calibration equipment, we are seeking a talented technical support professional to join our growing team. [KB1] Fowler’s Technical Support Specialist interacts remotely with customers, field service, and sales teams in resolving challenging technical issues and providing timely and effective solutions primarily through phone, desktop, and email. This role also plays an integral role in implementation and ongoing management of the Field Service Module system.
Responsibilities:
Skills and Qualifications
Supervisory Responsibility:
This position reports to the Service Manager.
Work Environment:
Technical Support Specialist will work in a well-lit, appropriately service room setting often working near moving mechanical parts and electronics.
Physical Demands:
The essential functions of this job require the ability to stand, walk, and sit; high degree of dexterity, using precise finger movements to manipulate small objects; reach with arms and hands; stoop, kneel, crouch, or crawl; talk and hear; lift up to 50 pounds.
Travel:
Potential for travel up to 10% to customer sites to assist with installation, repairs, and trade shows.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of duties, responsibilities, or activities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
EEO Statement:
Fowler High Precision provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Fowler High Precision will provide reasonable accommodations for qualified individuals with disabilities.
Job Type: Full-time
Pay: $60,000.00 - $75,000.00 per year
Experience:
Ability to Commute:
Ability to Relocate:
Work Location: In person
Full Time
Wholesale
$85k-112k (estimate)
05/18/2024
05/23/2024
fvfowler.com
AUBURNDALE, MA
50 - 100
1946
Private
FRED V FOWLER JR
$10M - $50M
Wholesale
Fowler High Precision is a distributor of inspection, leveling, control and calibration equipment.
The job skills required for Technical Support Specialist include Technical Support, Problem Solving, Installation, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Specialist. Select any job title you are interested in and start to search job requirements.
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