Foursight Capital is currently seeking a talented individual to fill the position of Mid-Shift Collections Specialist.
As an Mid-Shift Collections Specialistyou will perform recovery efforts to minimize losses on accounts identified as being delinquent. This is not your typical call center...You'll have a portfolio of accounts that you will locate and negotiate with customers to find an affordable repayment solution, enabling customers to free themselves of a headache and you to achieve your monthly goals. Having a consistent portfolio of accounts (NO auto-dialer) allows you to build and develop relationships with your customers and uniquely identify ways to help bring their delinquent accounts into a current status over time.

Location: Onsite in West Valley City, UT (no hybrid or remore opportunities)

Pay: From $18.00/hr $8.00/hr shift differential between the hours 6:00PM-8:00PM (That's an extra $4,160 a year!) plus the potential to bonus up to $1,500/month

Schedule: Monday through Friday 11:00AM-8:00PM with a rotating Saturday shift every 6-8 weeks

Job Duties:

• Reviews and monitors delinquent accounts daily and maintains losses at or below established guidelines for assigned job duties.
• Collects debt with empathy, and customer situations in mind.
• Properly and accurately documents all account activities Initiates contact with customers in an effort to satisfy any deficient balances.
• Makes recommendations to management of accounts needing additional attention.
• Maintaining a positive and mutually beneficial cohesion within your team.
• May assist other related departments as required by business needs.
• Ensures compliance with Foursight's policies & procedures as well as state and federal regulations.
• Other duties as assigned.

Required experience/education:

• Customer Service: 1 year
• High school or equivalent
• Interpersonal skills promoting a team environment.
• Six (6) months office experience or equivalent education and training.
• Working knowledge of Microsoft Office Suite, including Excel and Word
• Exceptional customer service skills.
• Outstanding phone and negotiation skills.

Preferred experience/education:

• One year of collections or sales experience