About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views. Our Mission: At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would like to be treated ourselves. We are looking for talented, passionate, and enthusiastic individuals to join our team and help us meet our objective of being recognized as the company that manages the finest hotels, resorts, and residence clubs wherever we are located. Our Team: Four Seasons Hotel and Private Residences New Orleans is seeking a dynamic Restaurant/Pool Server to join our amazing Food & Beverage restaurant team. We are looking for someone with excitement and dedication in creating memorable dining experiences for our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other’s contribution and importance. Your Role as Restaurant/Pool Server: Are you excited about delivering the best Food & Beverage experience to our guests? This position may be the perfect fit for you! This role is a dual position assisting both the restaurant and pool outlets for the hotel. It is more than serving food, but rather providing an enjoyable Food & Beverage experience exceeding the guest’s expectations. Restaurant/Pool Servers anticipate, customize, and service guest’s needs before being asked and are knowledgeable about all available menu options. As our hotel is open 24/7, 365 days a year, we expect our servers to be flexible in working mornings, evenings, weekends, and holidays. Additional responsibilities include: Ability to create an outstanding dining experience Anticipating and understanding the needs of guest's and co-worker's with a natural ease Experience with name usage and remembering guest preferences Passionate about making others happy through a spirit of hospitality Friendly and prompt service to guests Set up and break down of pool area Moving umbrellas and chairs for guests, where necessary Replenishment of guest waters and changing of soiled towels when needed Assistance with preparation and distribution of hourly pool amenities Delivering five-star service About You: Positive attitude with a generous and uplifting team approach Strong work ethic which includes a drive to grow, improve and learn everyday Ability to proactively anticipate and prioritize the needs of the guest Energetic and professional approach to his/her craft Calm composure under pressure Excellent people skills by means of a friendly, kind and likeable personality Restaurant experience preferred Hospitality-oriented and willing to go above and beyond for our guests Ability to work outdoors in sunny and warm conditions Ability to work in a fast paced work environments Knowledge of MICROS preferred One to two years’ experience working in Food & Beverage preferred TIPS and ServSafe certifications required Work authorization in the United States Our Benefits: Rewarding Work Culture Excellent Mentoring, Training and Development Opportunities World Class Medical, Dental, and Vision Insurance Program Complimentary Stays at Four Seasons Worldwide after 6 Months Holiday and Vacation pay (9 paid Holidays including Mardi Gras) Complimentary employee meals prepared by the Four Seasons Culinary Team Complimentary dry cleaning of employee uniforms Discounted parking 401k participation with a company matching program About Four Seasons Hotel New Orleans With a front and center location at the edge of Canal Street, Four Seasons Hotel New Orleans introduces thoughtful, intelligent service to the Crescent City. Brought to you by masters of their craft, our landmark tower will be transformed when we open in the spring 2021. Guests dine on innovative Louisiana cuisine, relax by our resort-style pool and plan their celebrations on our 34th floor observation deck boasting NOLA’s best views. Named one of Fortune Magazine’s 100 Best Companies to Work for over the past 22 years, Four Seasons Hotels & Resorts can offer an opportunity to build a life-long career with global potential. Our employees – people who share a single focus and are inspired to offer great service, personify our company culture. A career with Four Seasons means working for a company where our Corporate Values are much more than a program or a policy; they define who we are and inform the decisions we make. Our benefits include complimentary hotel stays, competitive wages, Medical, Dental, Vision, 401K and complimentary meals. We strive to have a long-lasting, positive influence on the communities where we operate and, on the people, we employ and serve around the world. Learn more about Four Seasons: http://jobs.fourseasons.com https://www.linkedin.com/company/four-seasons-hotels-and-resorts https://www.facebook.com/FourSeasonsJobs https://twitter.com/FourSeasonsJobs Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.