About Four Seasons :

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.

Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.

Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.

It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location :

Since opening in 1962, The Ocean Club, A Four Seasons Resort, Bahamas has been a playground for celebrities and discerning travellers set along an 8-kilometre (5-mile) stretch of natural, white-sand beach on Paradise Island.

Connect with Bahamian beauty in an enclave of remarkable seclusion, where intimate low-rise buildings are immersed in 14 hectares (35 acres) of Versailles-inspired lawns and gardens.

Wake up to breakfast on your private balcony, then indulge in a restorative treatment in one of our Balinese-style spa villas or head out for a round of golf at Ocean Club Golf Course.

However you spend your day, be sure to join us back at Martini Bar and Lounge for a nightcap.

When Legends Come To Life

Since opening in 1962, The Ocean Club has welcomed the world’s most discerning guests to our five-mile stretch of natural white sand beach framed by 35 acres of Versailles inspired lawns and gardens.

Discover the legendary chic of The Ocean Club, combining elevated Four Seasons service with laid-back Bahamian style creating one of the most sought-after resort experiences in the Caribbean.

On a stretch of natural white sand beach, our resort offers 107 ultra-luxury accommodations, a Balinese-inspired spa, and dining by Michelin-starred chef Jean-Georges Vongerichten.

The Ocean Club has a treasured history serving generations of luxury travelers. Expansive lawns and towering coconut palms provide an enchanting backdrop to the pristine beaches of Paradise Island.

The Ocean Club offers a rich roster of activities including water sports such as snorkeling, sailing and wind-surfing along with land-based activities including world-class golf and tennis plus a relaxing spa.

The Role of the Sales & PR Coordinator

The Sales & PR Coordinator is responsible for assisting the sales / events team with site inspections (group and travel industry) and for providing administrative and clerical support to the events team members on property.

The role reports to the Director of PR with support and supervision by the Sr. Events Manager based on property. The role requires an individual who is comfortable working in a cross-functional team environment to seek the best collaboration and outcomes.

The Sales & PR Coordinator should have excellent writing skills and be able to build relationships with internal and external stakeholders.

Key Functions for Sales & Events

Works closely with sales & events team for seamless transition of site inspection incl. pop-up sites.

Supports sales manager as required with site alert forms when applicable.

Enter all site inspection activity into Delphi, both sales and PR related.

Coordinates and communicates verbally and in writing with customer (internal and external) regarding site / visit details.

Executes and supports the pre / post sites of business booked as directed by Sr. Event Manager.

Adheres to all standards, policies and procedures of Four Seasons

Handle requests, complaints and conflicts in a professional matter.

Performs all reasonable duties requested by management.

Flexible working hours

Ability to work across multiple cultures, understand sensitives, and be able to work across a variety of languages.

Assist Events Team with Booking in-house events : Create In-house BEO, Distribute to the team and send confirmation to in-house contacts

Assist Events team with introduction after turnover : Group Sales Coordinator in Boca sends turnover to the team. Coordinator sends introduction email to the client introducing event manager.

Coordinator schedules initial call for event manager with client.

Assisting with managing calls or inquiries for events team.

Creates and organizes master BEO Book : Batch print BEO’s for BEO Meeting.

Prepares meeting room for pre-con meetings incl. setting dept. place cards, resumes and BEO’s for clients.

Key Functions for PR

Covers all PR & Media related functions for the resort, as the business requires and as assigned by Director of Public Relations

Submit Reservation and transfer requests using Resort booking forms

Record all incoming Media and Influencer visits on relevant tracking sheets and in Delphi

Creates content for social media as assigned by the Director of Public Relations

Plans, posts, engages and monitors social media channel(s) as assigned by the Director of Public Relations

Creates PR and Media Itineraries in partnership with agency and Global PR teams input and direction

Execute Media and Influencer Famtrips on-site in accordance to the unique needs of the visit

Handles creative briefs for Influencer and Content Creator visits

Reviews and signs for site and media visit entertainment and submits supporting documents

Maintains a local PR & Media database incl. vendors and suppliers

Assists in monitoring third party websites for relevant content updates

Assists with Press Room updates, including story starters and Meet The Team sections

Submits VIP / Amenity Info (when applicable)

Handle additional Resort or Brand assignments or projects assigned by Director of Public Relations

Technical & Hospitality Skills

Delphi

Opera PMS

Office Tools : Excel; Word; PowerPoint

Lotus Notes

Social Media Tools : Spredfast; Olapic

Cision Media Monitoring Service

Telephone Etiquette

Excellent writing and communication skills

Strong customer and associate relations skills

This is an exciting time to join The Ocean Club, a Four Seasons Resort.

Applicants that are interested in applying, please note that the position is based on The Ocean Club, A Four Seasons Resort Property located in The Bahamas and is available to those individuals who possess a legal ability to work in The Bahamas without sponsorship.

Last updated : 2024-04-23