**Job Summary:** We are seeking a professional and courteous Front Desk Agent to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and creating a welcoming atmosphere. **Duties:** - Greet guests and efficiently process check-in and check-out - Handle guest inquiries and provide information about hotel services - Operate phone systems to answer calls and direct them appropriately - Assist with reservations, changes, cancellations, and room assignments - Resolve guest issues promptly and professionally - Perform night audit duties as needed **Experience:** - Previous experience in guest relations or hospitality preferred - Familiarity with hotel management software is a plus - Excellent phone etiquette and communication skills - Bilingual or multilingual abilities are advantageous - Strong customer service orientation If you are passionate about providing exceptional service to guests and thrive in a fast-paced environment, we invite you to apply for the Front Desk Agent position with us.

Job Type: Part-time

Pay: $13.00 - $15.00 per hour

Expected hours: 25 – 35 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Morning shift
• On call
• Rotating weekends

Work setting:

• In-person

Work Location: In person