1. Demonstrates a detailed knowledge of the patient care process. This includes a basic understanding of the medications being discussed with patients as well as systems including Therigy, RX30, Docutrack, and other software programs that direct/ manage patient care.

2. Participation in the daily patient care operation is expected. This shall include, but is not limited to, any communications with patients, providers, and payers. Patient communications include initial patient contact calls, patient agreement calls after the RX is ready, refill calls, patient follow-up quality assurance calls, as well as any other patient calls. Appropriate documentation for each call in required.

3. Enforcement of the highest communications standards. These standards shall include, but are not limited to applicable verbal, written, and electronic communication and documentation. Each coordinator will display a positive attitude, build positive connections with patients, achieve brand consistency internally, and promote a positive public image externally among FountainRx's key stakeholders. Standards shall be adaptable to the daily work flow of a retail pharmacy, but shall reflect excellence throughout the process.

4. Positive coordination with the compounding, retail, specialty, logistics, and marketing departments should be expected and is required.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• In-person

Work Location: In person