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Care Coordinator
Location: White Plains, NY
About Fountain Life
At Fountain Life, our mission is to make age 100 the new 60. We provide preventative, predictive and personalized care that enhances performance and turns back the clock. Our goal is for each of our members to live their most fulfilling, vibrant, and healthful version of themselves at every stage of life.
Our premium longevity platform blends data and cutting-edge science with spa-like service. We see ourselves as comforters, educators and innovators.
Fountain Life focuses on proactive versus reactive care; with a team of experts empowered with the latest in performance optimization therapies, and date-driven technologies. These includes personalized nutraceuticals, therapeutic exercise and nutrition, pain management and mobility. Planned to perfection, our goal is to get you to your personal best, faster and better than ever.
We are healthcare, reimagined.
What is the opportunity?
The Care Coordinator at Fountain Life Naples will report to the Center Director. They will act as the ‘face of Fountain Life’ and be responsible for delivering the 21st century experience our clients expect from our revolutionary practice. This important role involves overdelivering at every member touchpoint, while making the process feel incredibly intuitive, educational and empowering. The Health Coordinator must be able to ‘surprise & delight’ every client that walks through our doors, while ensuring each client leaves with an actionable, detailed WellCare plan and Fountain Life at top-of-mind.
Come join our team of highly trained, innovative healthcare experts!
What’s in it for you?
Fountain Life is group of innovators led by Dr. Robert Hariri, Tony Robbins and Dr. Peter Diamandis. This unique opportunity allows you the chance to be a part of this disruptive health care environment and change the way medicine is done forever. As an employee you will also receive Fountain Health Insurance, which enables you to utilize many of the proactive health features Fountain Life has to offer.
What will you do?
This position is an integral part of Fountain Life’s overall mission to transform healthcare. This Health Care Coordinator will be tasked with delivering unique, personalized service, in ways that inspire, reflect trust and credibility to our clients, and ensure membership success and loyalty.

• Perform various customer services duties such as greeting clients, assisting with inquiries in person and over the phone, and processing payments, while continuously overdelivering and displaying a ‘surprise & delight’ attitude
• Optimizes clients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Protects clients rights by maintaining confidentiality of personal and financial information
• Assist senior management with displaying Fountain Life’s overall vision, by ensuring the facility is up to optimal standards of cleanliness

What do you need to succeed?
To ensure success, our Health Care Coordinator must have a passion for health and wellness and be dedicated to helping our clients achieve their goals. Top candidates will have the ability to connect with FPI clients, while inspiring them to reach their highest potential.
Must-Have’s:

• A self-starter with the ability to multitask successfully
• Capacity to maintain a calm and enthusiastic demeanor
• Have a passion for health, wellness and self-improvement
• Basic knowledge of Microsoft Office applications
• Must be reliable and aligned with Fountain Life’s common vision

Nice-to-Have’s:

• Prior Experience working in a Medical Clinic environment
• First Aid/CPR certification
• Experience in Square Payment Solutions

Inclusion and Equal Opportunity Employment
Fountain Life is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We look forward to receiving your application!