PRIMARY PURPOSE:

Perform clinical and administrative duties under the direction of the Dentist/Medical Director. Clinical duties may include taking, recording vital signs and medical histories, preparing patients for examination, and assisting the dentist in procedures. Administrate duties may include scheduling/confirming appointments, maintaining medical records, billing, and coding for insurance purposes.

ESSENTIAL JOB FUNCTIONS:

Assisting the dentist during a variety of treatment procedures.

Prepares treatment room for patient by following prescribed procedures and protocols this includes asking the patient’s about their medical history and taking blood pressure and pulse.

Documents dental care services by charting in the patients records.

Provides instrumentation by sterilizing and delivering instruments to treatment area; positioning instruments for dentist’s access; suctioning; passing instruments; Maintains infection control protocol.

Provides materials by selecting, mixing, and placing materials on instruments and in the patient's mouth.

Provides diagnostic information by exposing and developing radiographic studies; pouring, trimming, and polishing study casts.

Ensures operation of dental equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.

Maintains dental supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.

Conserves dental resources by using equipment and supplies as needed to accomplish job results.

Prepares patient for dental treatment by welcoming, comforting, seating, and draping patient.

Educates patients by giving oral hygiene, plaque control, and postoperative instructions.

Maintains safe and clean working environment by complying with procedures, rules, and regulations.

Accurately file patient information and arrange patient charts and radiographs for the next day’s appointments.

Must also be able to respect the culture, values and opinions of others.

Assist with agency fundraising activities as requested, including promoting events, selling tickets, soliciting donations and other task to support events

Other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of dental procedures.

Ability to orally communicate effectively with others, with or without the use of an interpreter.

Ability to communicate effectively in writing using the English language, with or without the use of auxiliary aids or services.

Ability to review, understand, and apply concepts presented in training programs, conferences, and/or professional literature.

Clear understanding that FoundCare provides information on educating individuals on safer sex practices which would include but not be limited to, exposure to explicit language, explicit printed material, and descriptions of explicit sexual activities as part of the agency’s mission in the prevention and transmission of HIV disease.

Perform other duties as assigned.

PHYSICAL REQUIREMENTS:

Ability to endure short, intermittent, and/or long periods of sitting and/or standing in performance of job duties.

Need to travel to off-site locations and attend meetings, workshops, seminars plus travel to other Foundcare departments and Foundcare conference rooms.

Accomplish job duties using various types of equipment.

Pens, pencils, calculators, computer keyboard, telephone, etc.

MINIMUM QUALIFICATIONS:

Graduate with a diploma from a Florida board-approval dental assisting school or program in addition to a high school diploma / GED.

Completion of formal training to perform as an expanded functions dental assistant.

Minimum 2 years office experience.

Good interpersonal skills to maintain effective rapport with patients, dentists, other staff members and community.

Possess excellent verbal/written communication skills to communicate with patients and staff, which include superior telephone etiquette.

Team player.

Able to adapt to office policy improvements (office is constantly striving for improved customer care/service).

PC proficient.

Quick response/accurate data entry to present treatment plans to patients in a short time frame.

Communicate all concerns to the dentist.

Ability to handle various special projects on an ongoing basis while addressing daily needs for the department.

Outstanding customer service skills and the ability to interact and work with diverse populations.

Ability to complete projects with minimal directions/instructions.

Maintain client and family confidentially.

Insurance experience preferred.