Mission: The mission of Found House Interfaith Housing Network of Greater Cincinnati is to provide shelter, housing, and support to families experiencing housing insecurity and to strengthen those services through interfaith and community partnerships.

Required Qualifications:

1. Bachelor’s degree in Social Work.

2. LSW or LSW eligible.

3. 1-2 years experience working in professional case management capacity.

The ideal candidate will embody:

1. Commitment to serving those in need.

2. Experience working with homeless populations is helpful.

3. Ability to work across different housing programs and manage different requirements involved with each.

4. Knowledge and practice of the trauma-informed care service model.

5. Excellent written and verbal communication skills.

6. Proficient computer skills (required in Microsoft Outlook & Word).

7. Creative problem solving ability.

8. High degree of initiative and autonomy.

9. Genuine team player.

10. Ability to maintain sense of humor in a high pressure environment.

11. Ability to work with a culturally diverse staff and client base.

12. High level organizational skills.

Summary:

The Housing Case Manager (CM) assists families who are homeless in obtaining housing quickly and in transitioning to self-sufficiency. The CM works with property owners in the community to identify appropriate housing, coordinates rental payments, and provides on-going case management supports to families. This includes networking with community organizations in order to provide referrals that support long-term stability.

Accountability: Accountable to the Services Director.

Responsibilities:

Team:

Participate in the full functioning of FH-IHN.

a. Participate in weekly staff and service team meetings.

b. Attend specified external meetings as an FH-IHN representative.

c. Participate in weekly supervision meetings.

d. Rotate weekly on-call duties with other staff.

e. Assist in monitoring & coverage of Day Center office schedules & client traffic, as needed.

f. Other duties as necessary.

Case Management:

a. Receive and review referrals from Coordinated Entry.

b. Assess and enroll families in housing programs as space becomes available. Assess families at the beginning of their enrollment in the program and at each three-month mark.

c. Develop individual case plans for families (includes the goals, objectives, steps and timetable the family will follow).

d. Review case plans regularly and provide families the information, resources and encouragement necessary to complete plans.

e. Assist families in increasing their financial literacy & maintaining personal budgets.

f. Provide referrals and educate families about available resources, specifically resources related to healthcare, dental care, mental health care and child development.

g. Advocate on behalf of families, as needed, to help them access essential social services and other programs (i.e. Children’s Services, JFS, etc.).

h. Work with landlords/rental property managers to identify safe, affordable housing options for families.

i. Maintain accurate and timely case notes, client data and other records according to agency, funder, and professional standards.

j. Assist in tracking client outcomes and service trends in order to promote on-going evaluation and improvement of services.

k. Other duties as necessary.

Physical Requirements

· Capacity to drive, or use other reliable transportation to attend appointments as scheduled

· Essential physical requirements of the job: kneeling, standing, pulling, climbing, balancing, crouching, walking, lifting, stooping, tactile sense, hearing, reaching with hands and arms, grasping, pushing, fingering, repetitive movements, talking

· Processing and prioritizing verbal, written, and non-verbal information

· Specific vision requirements: close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

· Ability to lift and carry up to 20 lbs occasionally

· This position requires extended use of a computer

Hours: 40 hours per week, generally Monday-Friday, 9am-5pm, some flexibility required

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• This position will require you travel throughout the workday. Do you have reliable transportation?

License/Certification:

• social work license or are you eligible to pursue one (Preferred)

Work Location: In person