OFFICE MANAGER- SPRINGFIELD 

Job Category: Administrative 

Job Status: Full-time

Reports to: Executive Director- Springfield

About FosterAdopt Connect:

FosterAdopt Connect (FAC) works with children, youth, and families as they navigate the complexities of the child welfare system. With the help of innovative leadership, we are a dedicated, professional staff with a history of over 20 years of experience working in the Kansas and Missouri foster care systems. Be part of a progressive, diverse and inclusive organization that connects children with families that provide a safe, stable environment for foster and adoptive children. Join us in changing the lives of foster children, one child and one family at a time.

Job Summary: To oversee the organizational, operational, and daily functions of the Springfield FAC branch office.

Primary Responsibilities and Duties: 

• Ensure guest satisfaction by friendly greeting and connecting guests to desired personnel in person or via phone. 
• Receptionist duties, including answering incoming calls, follow up on phone calls, voicemails, and contacts as appropriate, sorting and distributing mail, recording agency voicemail messages, and preparing documents.

• Assure excellent customer service, including front desk, phone, email, and events. 
• Maintains inventory of office, breakroom, and first aid supplies at Springfield branch; orders new supplies as needed. 
• General management of office, including calendars, supplies, equipment, local vendors and maintenance. 
• Assist with office record keeping to track building and vehicle services or maintenance.
• Help in planning special events for clients and families served and/or assist staff members with special projects.
• Serve as Administrative Assistant to Executive Director.
• Assist with phone screenings for new hires.
• Assist with preparation of advisory council and HQ board reports. 
• Coordinate office bulk and regular mailings.
• Compose and proofread correspondence, meeting minutes, and other documents. 
• Assist with Sammy’s Window donations/clients as needed.

Qualifications & Preferred Skills

• At least two (2) years of administrative assistant or office management experience; one (1) year of non-profit experience preferred.
• Demonstrated resourcefulness in setting priorities and proposing new ways of creating efficiencies. 
• Outstanding organizational and planning skills.
• Solid commitment to the principles of support and advocacy for foster and adoptive families. 
• Excellent people skills, with experience collaborating in a multi-disciplinary, diverse, and dynamic team.
• Strong verbal communication skills and demonstrated ability to write clearly and persuasively. 
• Demonstrated leadership ability, team management, and interpersonal skills. Must have ability to quickly establish rapport and build trust.

• Flexible and a self-starter; able to multi-task while also being highly detail-oriented while meeting all deadlines. 
• Work as a necessary part of a team effort with colleagues of all demographics. 
• Model ethical and professional behaviors at all times
• Flexibility and adaptability, able to shift styles to fit the needs of a wide range of cultures, people, and organizations. 

Compensation and Benefits 

• Compensation commensurate with experience.
• Full-time, exempt position.
• Comprehensive benefits package including:

• Medical and dental insurance with 80% of monthly premiums covered for employee and dependents.
• Vision insurance with 100% of monthly premiums covered for employee and dependents.
• Health Reimbursement Account (HRA) with generous employer contribution.
• Life insurance and long-term disability provided at no cost to employee. 
• Voluntary life and short-term disability options available.
• 403(b) retirement plan with up to a 6% employer match.
• Flexible Spending Account with medical expense and dependent care options.
• Employee Assistance Program, with 8 annual visits 100% covered.
• Generous paid time off and holidays.

FosterAdopt Connect does not and shall not discriminate on the basis of race, color, religion, gender identity, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its programs or services. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, volunteers, subcontractors, vendors, and members.