BEHAVIORAL INTERVENTIONIST PROGRAM MANAGER

Job Category: Behavioral Interventionist Program

Job Status: Full-time

Reports to: President of Behavioral Services

About FosterAdopt Connect: 

FosterAdopt Connect (FAC) works with children, youth, and families as they navigate the complexities of the child welfare system. With the help of innovative leadership, we are a dedicated, professional staff with a history of over 20 years of experience working in the Kansas and Missouri foster care systems. Be part of a progressive, diverse and inclusive organization that connects children with families that provide a safe, stable environment for foster and adoptive children. Join us in changing the lives of foster children, one child and one family at a time. 

Job Summary: The Behavioral Interventionist (BI) Program is designed to keep children who have behavioral or mental health challenges stable in their current home. They have two distinct areas of oversight; the staff that are working within the client’s home, and the families/caregivers of the children/youth we serve. The BI Program Manager provides leadership, management, direct program supervision, training and engagement of in-home staff, program planning and implementation, case consultation, and quality assurance oversight. 

Responsibilities: Primary responsibilities include but are not limited to: 

Administrative Leadership & Management 

• Provide oversight resulting in high quality of service delivery to meet the specified outcomes for the BI Program
• Ensure all program activities operate consistently and ethically within the mission and values of FAC
• Responsible for employee and team satisfaction within the program
• Monitor the workload of the Family Coordinators and BI Coordinators
• Conduct supervisory conferences with Family Coordinators and BI Coordinators at least bi-monthly with the goal of providing continual support, guidance, work product evaluation/feedback, and allowing staff to give feedback on program operations, as well as case consultation
• Complete timely probationary and annual employee evaluations
• Ensure all initial and annual staff training requirements are met
• Work in partnership with the Regional Director to maintain client referrals and waitlists to effectively match clients with program staff and hire for clients' needs

• Track completion accuracy and timeliness of initial assessments/referral process
• Review and approve initial assessments, renewals, quarterlies, updates, and progress notes
• Ensure Critical Incident Report & Review Forms are submitted within 24 hours of incidents and track applicable follow up

• Provide support to staff during Out-of-Home Investigations
• Assist staff with home visits and follow-up meetings
• Attend and participate in internal and external meetings, court, conferences, and trainings

• Maintain strong, open communication with direct supervisor
• Contribute on an organizational level with a focus on agency culture, cultural competency, and performance improvement outcomes

Administrative/Performance, Quality & Improvement

• Implement and lead a continuous quality improvement process, focusing on systems/process improvement and personnel growth
• Coordinate, collaborate, and communicate with Regional Director, branch offices, and QA Coordinator on PQI/QA processes, barriers and modifications
• Review file and shift note audit results monthly with the QA Coordinator for accuracy, service delivery qualifiers, and ongoing QA measures
• Review and approve non-critical incident reports and client documentation monthly
• Ensure all procedures are followed during Critical Incidents, provide follow-up, documentation, and communication to Executive Leadership
• Participate as an active team member with all agency departments so the agency’s efforts to assist clients and maintain Council on Accreditation and State/private contracts standards are coordinated for maximum effectiveness
• Work in partnership with the Regional Director, Coordinators and Finance Department to ensure payroll processes are accurate
• Track Program hours provided and ensure it is within guidelines of funding
• Provide timely required information for billing

Qualifications & Preferred Skills

• Bachelor’s Degree (Master’s Degree preferred) in social work, psychology, public administration, or a related human services field and at least two (2) years of experience working in non-profit social service agencies with at least two (2) years of supervisory experience
• Core understanding of child welfare practice and policy
• Demonstrated resourcefulness in setting priorities, proposing new ways of creating efficiencies, and guiding investment in people and system

• Strategic thinker
• Solid commitment to the principles of support and advocacy for foster and adoptive families

• Strong verbal communication skills and proficiency to articulate clearly and persuasively
• Demonstrated leadership ability, team management, and interpersonal skills. Must have talent to quickly establish rapport and build trust
• Flexible self-starter; able to multi-task while also being highly detail-oriented while meeting all deadlines
• Experience working with marginalized communities with a nuanced understanding of systemic oppressions
• Flexibility and adaptability, able to shift styles to fit the needs of a wide range of cultures, people, and organizations
• Travel required to attend or present trainings and attend meetings within surrounding counties, with or without accommodation

Compensation & Benefits

• Compensation commensurate with experience
• Comprehensive benefits package including:

• Medical and dental insurance with 80% of monthly premiums covered for employee and dependents
• Vision insurance with 100% of monthly premiums covered for employee and dependents
• Health Reimbursement Account with generous employer contribution
• Life insurance and long-term disability provided at no cost
• Voluntary life and short-term disability options available
• 403(b) retirement plan with up to 6% employer match
• Flexible Spending Account with medical expense and dependent care options
• Employee Assistance Program, with 8 annual visits 100% covered
• Generous paid time off and holidays

FosterAdopt Connect does not and shall not discriminate on the basis of race, color, religion, gender identity, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its programs or services. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, volunteers, subcontractors, vendors, and members.