3 Dispatcher - 2nd Shift Jobs in Middleburg, OH
Forward is Hiring a Dispatcher - 2nd Shift Near Middleburg, OH
Position: Dispatcher
Job Description:
The Dispatcher is responsible for the planning, scheduling and dispatching of our customers freight. The role owns the relationship with our valued Independent Contractors and is instrumental in the successful coordination of the timely and accurate delivery of goods. The key responsibilities of this function are to provide exceptional support to our drivers, be quick to respond to questions and troubleshooting concerns and to pro-actively monitor the movement of freight to ensure customer satisfaction.
Core Duties & Responsibilities:
- Responsible for the coordination, scheduling, dispatching and planning of customer freight shipments
- Act as the main point of contact for all driver facing communication via phone, Qualcomm and E-mail
- Develop a strong relationship with Independent Contractors within assigned fleet
- Offer exceptional support to drivers to ensure that their professional needs are being met
- Monitor shipments throughout transit in order to effectively meet delivery schedules
- Respond to customers efficiently, thoroughly, and professionally
- Manage customer and driver expectations to align with operational capabilities
- Monitor performance and available hours of Fleet Drivers
- Work cooperatively with customer service/sales to provide solutions for customers’ needs and resolve issues
- Other duties as assigned
Requirements:
- Self-motivated problem-solver with strong desire to meet customer needs
- Strong verbal and written communication skills
- Desire for a long-term career with an industry leading company
- Ability to present and maintain a positive corporate image in a fast paced environment
- Proactively establish and maintain effective working team relationships with all support departments
- Must be proficient with Microsoft Office products including; Word, Excel, PowerPoint, Outlook, etc.
- Must be willing to work a flexible schedule
Skills:
- Ideal candidate will possess a “can do" attitude with a “will do" work ethic
- Must have the ability to work in a fast paced environment
- Experience with AS400 operating systems is a plus
- Transportation industry knowledge and experience is a plus
- Prior dispatch/load planning experience is a plus
Forward Air is an Equal Opportunity employer.
#IND
Job Summary
Full Time
$39k-52k (estimate)
04/26/2024
06/24/2024
forward.id
New York, NY
Related Companies
The job skills required for Dispatcher - 2nd Shift include Customer Service, Transportation, Scheduling, Planning, Microsoft Office, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a Dispatcher - 2nd Shift. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispatcher - 2nd Shift. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Dispatcher - 2nd Shift positions, which can be used as a reference in future career path planning. As a Dispatcher - 2nd Shift, it can be promoted into senior positions as a Limousine Chauffeur III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dispatcher - 2nd Shift. You can explore the career advancement for a Dispatcher - 2nd Shift below and select your interested title to get hiring information.
If you are interested in becoming a Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Dispatcher for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Dispatcher job description and responsibilities
Dispatchers are generally responsible for coordinating with the customers regarding the delivery status of the products and providing precise logistics and the fastest transportation routes to the professional drivers to ensure smooth and timely deliverie
02/07/2022: Vincennes, IN
Dispatchers may dispatch calls for truck drivers, delivery drivers, and emergency responders like medical professionals, firefighters, and police crews.
12/30/2021: Oklahoma City, OK
A dispatcher selects the vehicle type according to the delicacy, frangibility, and rigidity of the material.
02/03/2022: Oklahoma City, OK
A dispatcher must think fast, consider many different options, and above all else try to keep himself calm.
02/02/2022: Las Cruces, NM
A good dispatcher must be able to coordinate trip schedules, manage routes, and handle calls and requests from operators, third-party vendors, and their supervisors.
12/12/2021: Pittsburgh, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Dispatcher jobs
Getting training and certification as a truck dispatcher.
01/02/2022: Evansville, IN
Communicate with all parties before & during the job and getting feedback and updates.
12/25/2021: Eugene, OR
Complete a City employment application.
01/04/2022: Manchester, NH
Dispatchers should use an understanding tone and approach when communicating with callers.
01/03/2022: Las Cruces, NM
Previous experience as a Call Receiver/Dispatcher for law enforcement 911 calls.
03/06/2022: Tucson, AZ
Step 3: View the best colleges and universities for Dispatcher.
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