Job Responsibilities:

• Recognize and respect patient rights during the provision of care or services and conducting business relationships with patient and the public in an ethical manner
• Perform assessments/reassessments of each patient's care or service needs throughout the patient's contact with the organization including physical assessments, psychosocial assessments, functional assessments, and activity assessments as appropriate
• Formulate, revise, and maintain enteral nutrition patient care plans based on physician orders and assessment findings including the identification of patient problems/needs, goals and actions, and interventions relating to the care or service provided
• Monitor patient's response to the care or services provided, the actions or interventions taken, and the outcome of the care or service provided
• Educate patients with relation to their enteral feeding to facilitate safe and effective use, as well as desired care, treatment, and service outcomes
• Provide patient care, treatment, and service in a continuous and coordinated manner, in settings appropriate to meet patient needs
• Responsible for community education regarding all aspects of medical nutrition services provided by company
• Maintaining and managing a minimum monthly patient admits/census
• Promote safe and effective patient and organizational environments and feeding equipment use
• Participate in on-going education including in-services, training, and other activities to maintain and improve individual competence
• Obtain, utilize, and update patient information in a confidential and secure manner for utilization in patient care applications
• Recognize and implement infection control practices that reduce the risk of infections in patients and organizational staff
• Drives to admit, deliver, and pick up such items as enteral formula, feeding pump(s), IV poles, related feeding supplies to patients' home or place of business
• Records delivery information and tracks mileage
• Listens to and resolves service complaints appropriate to scope of practice
• Assists sales team in clinical presentations
• Issues or obtains customer signature on admission, pickup, or delivery
• May have to communicate, interact with, assess, and/or treat Secure Health Systems' patients/family members that may be:
  • Infants (0 - 1 years of age)
  • Pediatrics (1 - 17 years of age)
  • Adults (18 - 64 years of age)
  • Seniors (65 years or greater)
• Responsible for National On-Call
  • not to exceed 6 shifts per year