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```Overview:
We are seeking a friendly and customer-oriented individual to join our team as a Front Desk Agent. As the first point of contact for our guests, you will play a crucial role in providing exceptional service and ensuring a positive experience for all. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you.
Duties:
- Greet and check-in guests in a professional and courteous manner
- Assist guests with inquiries, requests, and reservations
- Provide information about hotel amenities, local attractions, and dining options
- Handle guest complaints or concerns with empathy and resolve issues promptly
- Process payments and maintain accurate records of transactions
- Maintain cleanliness and organization at the front desk area
- Collaborate with other hotel departments to ensure seamless guest experiences
- Perform night audit duties as needed
Experience:
- Previous experience in a similar role is preferred but not required
- Strong customer service skills with the ability to handle difficult situations calmly and professionally
- Excellent verbal and written communication skills
- Proficiency in using phone systems and computer software
- Bilingual or multilingual abilities are a plus
Benefits:
- Competitive pay
- Opportunities for career advancement within the hospitality industry
- Employee discounts on hotel stays and services
If you are enthusiastic about providing exceptional guest service and thrive in a dynamic environment, we encourage you to apply for the position of Front Desk Agent. Join our team and be part of creating memorable experiences for our valued guests.```
Job Type: Full-time
Pay: $18.08 - $21.77 per hour
Benefits:
Schedule:
Work setting:
Ability to Relocate:
Work Location: In person
Full Time
$29k-39k (estimate)
03/09/2024
07/04/2024
The job skills required for Front Desk Agent include Customer Service, Guest Service, Communication Skills, Written Communication, Hospitality Industry, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
12/01/2021: Richmond, VA
The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
01/27/2022: Pensacola, FL
Finally, Add A Summary Or Objective Statement.
01/17/2022: Fort Worth, TX
Step 3: View the best colleges and universities for Front Desk Agent.