Position Summary:

The Library Manager is a dual role, with the primary responsibility being that of Librarian, and includes performing duties as Hybrid Coordinator. The Library Manager maintains and develops a Library and Resource Center that provides print and online student resource materials for all programs offered at the school. The Library Manager provides in person assistance, and remote assistance to students via LibGuides and virtual reference. The Library Manager maintains faculty resource materials to enhance instructor skills, offers assistance to students who are doing research projects or studying to pass licensure exams, provides information literacy instruction and orientations, and ensures that resource materials are available online for use in all classrooms and at home. The Library Manager works in collaboration with other MLIS-credentialed Library Managers. As the campus Hybrid Coordinator, this position is also responsible for providing support to students who are taking online courses and supporting campus logistics in the implementation of hybrid programs. campus logistics related to the successful implementation of the hybrid program. . [SR1]

[SR1]This sends a message that the Hybrid Coordinator role isn't as important as the Library Manager role, which waters down the importance of the Hybrid Coordinator role and responsibilities.

Essential Duties and Responsibilities:

Library Manager Duties

• Abide by the policies and procedures of the institution and library program
• Assure fulfillment of library standards of all applicable accreditation and regulatory agencies
• Provide input to accreditation submissions related to library and information resources and technology, review documents related to the library to be submitted to accrediting bodies for accuracy
• Conduct tours and information sessions during accreditation site visits
• Provide remote (video) library assistance via Zoom or Teams to students in online courses and to students experiencing illness, emergencies, health department mandates, or other unforeseen business circumstance via Zoom (video), call, LibChat/LibAnswers, or other method accessible to the student
• Record reference transactions accurately using RefAnalytics
• Administer library assessment methods, collect patron usage data, and summarize and communicate results, including RefAnalytics, patron counts, and other metrics
• Submit an online monthly report the National LRC Director
• Maintain thorough records of library activities and services in accreditation file
• Participate in professional development activities, and submit records of such to the institution
• Attend online Library Manager meetings
• Work in collaboration with other MLS-credentialed Library Managers and the National LRC Director on library program projects
• Manage the physical library collection including collection development, acquisition, review and de-selection of materials, assessment with faculty input, and physical processing and maintenance of volumes
• Provide support to faculty – reference services, literature searches, prepare bibliographies to support lesson planning, professional activities, research, and faculty development
• Work directly with faculty to determine resources needed to complement instructional delivery, to support the curriculum, and to provide relevant student learning experiences.
• Conduct student library resources and information literacy orientation sessions for all incoming students, both in person and online
• Provide information literacy training for all students based on the Association of College & Research Libraries (ACRL) Information Literacy Competency Standards for Higher Education, both in person and online
• Provide in class, in library, and online instructional sessions and workshops on specialty topics including searching individual databases, critical thinking, time management, citation and reference, subject searches, or topics as needed by the student body of the institution
• Conduct group or individual orientation sessions for new faculty at the start of each term, including training in library resources
• Contribute to the development of the program’s philosophy, objectives, and services

· Promote positive image and reputation of the library program and all programs at the institutions

· Work independently on projects for the library national program

• Mentor and provide direction to the Library Technician and/or work study students
• Assist students and faculty with implementation of new instructional technologies
• Maintain the online library catalog
• Monitor the library to ensure that all users are finding the information that they need, and are able to use resources appropriately
• Conduct annual inventory of library print collection
• Conduct annual library services assessment survey
• Attend Faculty meetings, Curriculum Committee meetings
• Plan and conduct twice annual Library Advisory Board meetings
• Provide input to annual budget development for the Library Program
• Provide input to updating and maintaining the library online resources

· Maintain assigned LibGuides

· Manage and staff regular shifts for the virtual reference service (LibAnwers/Libchat)

• Track purchase orders, submit invoices, and work with the business office on billing issues

· Troubleshoot issues with library computers and printing and coordinate with IT support staff to resolve issues

· Coordinate with IT to ensure library computer software is up to date

· May fulfill role as IT support concierge to students including view students’ open tickets in the Student Technology Center helpdesk system, communicate directly with the support technician through simple note entry if needed, may reset student Office 365 passwords, basic Canvas login assistance, and transfer/refer other IT support cases to help desk or local IT personnel

· Maintain regular and reliable attendance

• Perform other LRC related duties as assigned

Hybrid Coordinator Duties

· Act as single point of contact for the coordination of hybrid logistics at the school; duties to be carried out with guidance from Fortis Online’s Hybrid Director

· Coordinate the day-to-day logistics on campus that support the term start (refer to the Hybrid Coordination Guide – Appendix A).

· Interface with the following individuals/departments on campus to ensure a smooth term start and to resolve online student issues as they arise (specific tasks described in throughout the Hybrid Coordination Guide and in Appendix A).

· Business office

· Admissions

· Registrar

· Directors of Education

· Directors of Nursing

· Academic Coaches

· Act as a liaison between Fortis Centerville online advising team and campus staff

· Use CampusVue to document and manage online student issues throughout the term[SR1]

Skills/Competencies/Qualifications:

• Master’s Degree in Library Science
• Knowledge of current technologies relevant to library services
• Strong skills in Microsoft Office
• Proficiency in use of library databases
• Exceptional communication and customer service skills

· Ability to maintain thorough records and deliver reporting on time

• Passion for helping students succeed

Classification: Exempt

Work Hours: Forty per week but may vary daily, some evening and weekend hours may be required.

Travel: Occasional

Working Environment: Interior/Office

[SR1]I just inserted the Hybrid Coordinator Role Description language instead

Job Type: Full-time

Pay: $57,920.00 - $61,648.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Night shift

Ability to Relocate:

• Columbia, SC 29210: Relocate before starting work (Required)

Work Location: In person