Closing Date: May 21, 2024 @ 4:00 P.M. (MST)

Salary Range: $15.45 - $18.24

**APPLICANT MUST HAVE A VALID, UNRESTRICTED INSURABLE DRIVERS LICENSE**

**RESUMES AND REFERENCES ARE REQUIRED**

ESSENTIAL DUTIES, FUNCTIONS AND RESPONSIBILITIES

• Serves as timekeeper for the department’s staff; maintains and prepares files for staff.
• Answers incoming phone calls, takes messages, transfers calls always in a professional manner. Maintains adequate clerical supplies and medical forms at all workstations and the reception area.
• Performs or actively facilitates faxing of appropriate documents and records to other facilities or medical providers.
• Processes departmental mail and routes correspondence to the appropriate individual(s). Prepares correspondence of routine nature based on brief verbal instructions or guidance from supervisor.
• Organizes, monitors, and displays daily clinical schedule based on supervisor’s instructions.
• Functions as records management resource for department if assigned.
• Assists with patient satisfaction surveys.
• Greets and directs patient, families and visitors utilizing public relation principles and practices.
• Supports and promotes unit, facility and FDIHB vision and mission objectives.
• Functions as telecommunication expert and coordinator via Health Information Management to ensure effective departmental communication.
• Processes and forwards consultation request submitted for the patient.
• Assists with orientation of new staff.
• Uses the Resource and Patient Management System (RPMS) appointment package, schedules (as directed on the PCC or by telephone) and creates/confirms patient appointments daily. Consults with providers when conflicts arise. Runs daily computer appointment lists for all providers.
• Inputs patient information into the electronic data system to generate a visit record for the patient.
• Processes request for Medical Record, cancels and reappoint patients, mails no-show reappointments daily utilizing electronic data system.
• Records and maintains daily census, acuity records and verifies completeness of visitor records, ensuring adherence to required established standards prior to visitor record being forwarded to Medical Records.
• Assists with compiling an accurate and complete record for transfers.
• Assists in the clinical work areas as needed.
• Assures patient understanding of next and/or in between visits by giving appointment slips and reviewing proper instruction sheets with the patient.
• Ensures compliance with Privacy and HIPAA standards and supports compliance with established Center for Medicare S Standards.
• Adheres to Universal Precautions, Infection Control protocols and established Hand Hygiene Standards.
• Ensures the safe and accurate processing of all documents.
• Reports safety issues or concerns to Security, Safety Officer, or Nurse Executive.
• Individual responsible and accountable for ensuring completion of or attendance at required annual mandatory trainings.
• Attends meetings in the evenings and on weekends as needed or requested.
• Performs other duties as assigned.

MANDATORY MINIMUM QUALIFICATIONS

Experience: One (1) year of direct work experience.

Education: High School Diploma or Equivalency (HSE).

Please email degree or transcripts to Loren.Begay@fdihb.org

NAVAJO/INDIAN PREFERENCE

FDIHB and its facilities are located within the Navajo Nation and, in accordance with Navajo Nation law, has implemented a Navajo/Indian Preference in Employment Policy. Pursuant to this Policy, applicants who meet the minimum qualifications for this position and who are enrolled members of the Navajo Nation will be given primary preference in hiring and employment for this position and members of other federally-recognized Indian tribes will be given secondary preference. Other candidates will be considered only after all candidates entitled to primary or secondary preference have been fully considered.