Overview

Fort Bend County is ranked as one of the fastest growing counties in the nation. We have capitalized on not only the creed of our location, but on the "quality of life" for our families to call home. Our employees are the key to our success and the heartbeat of our foundation. The diversity and inclusivity of our community is our strength and at the forefront of a workplace environment welcoming to all. Live Here! Work Here!

JOB SUMMARY:

Responsible for providing and maintaining a continual emergency response service for the public. Participates in planning of programs, policies or objectives for own work group and department.

Responsibilities

• Provides an initial contact point for the public and public safety providers, to ensure efficient communication of information in emergency and non-emergency situations through use of telephone, two-way radio, and teletype and TDD equipment.
• Operates telephone, TCIC terminal, radio dispatch terminal, 911 equipment and teletype.
• Evaluates phone requests for police assistance; assists dispatchers in performing license checks.
• Exchanges information with other law enforcement officials.
• Requests verification of warrants; checks TCIC information.
• Records notes, updates dispatch records and enters data on file cards.
• Provides information to public and responds to general information requests.
• Comforts emotionally upset individuals, talks with families of victims, confers with social service agencies and refers people to social service agencies.
• Performs weather watch for tornadoes/hurricanes, coordinates actions with emergency agencies, implements emergency plans.
• Describes person to officers and gives street directions.
• Informs driver of locations of towed vehicles.
• Requests emergency assistance for callers.
• Tests and evaluates police equipment; request equipment repair.
• Updates directory of businesses.
• Updates inventory of supplies and equipment.
• Participates in activities and duties related to emergency management during a local state of disaster as directed by appropriate county managers.

Qualifications

• High School Diploma/GED.
• Must be a United States Citizen.
• One year minimum full time work related experience.
• Good computer skills.
• Good written and verbal communication skills.
• Requires “Criti-call” candidate test; data-entry/dispatch simulation test score of 3014 KPH or above.
• Good interpersonal skills and ability to deal effectively with others.
• Must possess auditory acuity (with or without assistive hearing devices) in use of all telecommunications equipment, including mastering all police and EMS radio capabilities.
• Must be eligible for licensing by TCOLE.
• Must successfully complete Basic Telecommunication TCOLE Licensing within twelve months of employment and NCIC/TCIC Full Access Course (16 hours).
• Must be able to work rotating shifts.

SALARY: $20.91 per hour

CLOSING DATE: Upon filling position

PLEASE CALL (281) 238-1587 TO SCHEDULE TESTING AT THE FORT BEND COUNTY SHERIFF’S OFFICE HUMAN RESOURCES DEPARTMENT LOCATED AT: 1521 EUGENE HEIMANN CIRCLE, SUITE 144, RICHMOND, TEXAS, 77469.

All full-time and part-time employees are members of the Texas County District Retirement System (TCDRS). Full-time employees also enjoy a wide-range of great benefits.

Fort Bend County is an equal opportunity employer, committed to non-discrimination in employment on any basis including race, color, religion or creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy status (including childbirth and related medical conditions), national origin, ethnicity, citizenship status, age (40 and over), physical or mental disability, genetic information, protected military and veteran status, political affiliation or beliefs, or any other classification protected by state, federal and local laws, unless such classification is a bona fide occupational qualification.

For more information on Fort Bend County's Title VI / Nondiscrimination Statement, visit www.fbctx.gov/comply

To be considered for employment, all interested candidates must complete the required Fort Bend County online employment application located at www.fortbendcounty.jobs

Fort Bend County is committed to providing equal opportunity and reasonable accommodations to employees with disabilities. FBC complies with the Americans with Disabilities Act and all other applicable federal, state and local laws regarding disability discrimination and accommodation.