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FORMAC
Redlands, CA | Contractor | Full Time
$61k-77k (estimate)
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Technical Support
FORMAC Redlands, CA
$61k-77k (estimate)
Contractor | Full Time | IT Outsourcing & Consulting 3 Weeks Ago
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FORMAC is Hiring a Technical Support Near Redlands, CA

Technical Support Analyst Tier-1

RedLands CA

Long TERM

25/hr All inclusive

Associate’s Degree OR High School Diploma/GED minimum of 4 years of full-time work experience in Information Technology, or related field.

3 years of experience with providing IT Desktop Support

3 years of experience installing software applications and performing hardware upgrades on desktop computers within a business environment as well as server infrastructure.

3 years of experience installing and supporting networked devices such as printers and scanners.

Possess any of the following certifications; A , Microsoft MCP or MCSE, Comptia Network or a Cisco CCNA.

Candidate must be able to demonstrate a firm understanding of how to troubleshoot hardware, software and networking issues.

Candidate must have a firm understanding of basic networking principles.

Candidate must have very strong written and verbal communication skills.

Advanced knowledge of Microsoft Office products, Windows Operating System, backup software applications, Cisco Hardware and Software, Microsoft SharePoint technologies and HP hardware platforms along with other related technical skills.

In-depth knowledge of PC hardware and peripherals

In-depth knowledge of the Windows Operating Systems, VPN's

Possess the ability to perform advanced technical installation, upgrade and troubleshooting on desktops, laptops or servers.

Strong understanding of IT Communications and other protocols relavent to trouble shooting client host connections

Experience in Active Directory, Exchange, Cisco Finesse and Citrix

Thanks

Jay

628-215-2224

Job Types: Full-time, Contract

Pay: $21.28 - $25.63 per hour

Education:

  • High school or equivalent (Preferred)

Experience:

  • Technical support: 4 years (Required)
  • server infrastructure: 1 year (Required)
  • printers and scanners: 1 year (Required)
  • HP hardware platforms: 1 year (Required)

License/Certification:

  • cisco (Preferred)
  • microsoft or compitia (Preferred)

Location:

  • Redlands, CA (Required)

Ability to Commute:

  • Redlands, CA (Required)

Ability to Relocate:

  • Redlands, CA: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Contractor | Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$61k-77k (estimate)

POST DATE

05/16/2024

EXPIRATION DATE

05/16/2024

WEBSITE

formacinc.com

HEADQUARTERS

FREMONT, CA

SIZE

100 - 200

FOUNDED

2013

CEO

RAM DANDA

REVENUE

$10M - $50M

INDUSTRY

IT Outsourcing & Consulting

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About FORMAC

Formac Inc is an information technology and services company based out of 3155, Kearney St, STE#210, Fremont, CA-94538

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The job skills required for Technical Support include Technical Support, Troubleshooting, Microsoft Office, Networking, Operating System, Installation, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Technical Support positions, which can be used as a reference in future career path planning. As a Technical Support, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support. You can explore the career advancement for a Technical Support below and select your interested title to get hiring information.

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If you are interested in becoming a Technical Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Technical Support job description and responsibilities

A Technical Support provides technical service for computer hardware and software.

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Technical support can use a variety of monitoring tools, both offensive and defense.

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Technical support (tech support) refers to a range services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products.

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Technical Support work on either computers or portable devices, whereas some others may require their employees to tend to all sorts of requests.

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They help resolve hardware, software and other technical problems.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Technical Support jobs

There’s no one size that fits all flow chart to describe how all companies should structure their technical support.

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Others have a robust and organized network ready to deploy for technical support.

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Understand the customer’s grasp of technology.

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Practice fixing common computer problems.

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TAKE A RELEVANT TRAINING PROGRAM.

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Step 3: View the best colleges and universities for Technical Support.

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