Job Title: Mechanical Service Technician

Location: Shelby - Shelby Township, MI, United States (US)
Employment Status: Hourly Full-Time
Function: Manufacturing

Mechanical Service Technician

Candidate will work out of Fori’s Shelby Twp. Michigan facility and will report to the Customer Service Manager.

Job Duties & Responsibilities

• On-site support for mechanical installation, de-bug, and final buyoff to customer specifications relative to Fori Automation equipment.
• Lead/direct, as required, plant personnel during debug/start-up of machines to verify mechanical machine functionality is correct and complete.
• Assist service manager and other departments to answer product related technical questions from customer.
• Assist in local and non-local service calls and installations.
• Train customer personnel on machine functionality and proper start-up and debug of our standard machines.
• Review checklist and open issue list prior to installation to assure the service technician(s) are lined-up.
• Assist with our standard manuals to develop a more technically complete and user-friendly service manual.
• Participate in meeting as required with the project manager and department supervisors to line-up installation plans and review all open-issues prior to shipment.
• Create and develop improvement ideas and review with managers for approval and implementation.
• Communicate with customers while on site to give updates to objectives.
• Write service work orders and job site status reports.
• Supervise mechanical installation, de-bug, and buyoff activities at customer locations.
• Coordinate necessary resources for installations, focusing on kits, warranty, etc.
• Document changes to Fori equipment on prints and return updates to appropriate engineering department.
• Work with site manager to assure proper flow of daily activities at customer locations.
• Hands on for installations/service calls/warranty.

Education & Experience

• Machine Builder or equivalent required.
• 8 years as a Machine Builder on Automation Machines.
• 5 years of de-bugging and installing new machines.
• Willing to travel to Support Installations and service calls (on-call 24/7 while on installs).
• Microsoft Office/Excel capabilities.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Overtime

Application Question(s):

• Are you legally authorized to work in the United States?
• Will you now, or in the future, require sponsorship (e.g. Visa) to work in the United States?

Ability to Relocate:

• Shelby Charter Township, MI 48315: Relocate before starting work (Required)

Work Location: In person